Hello Ron,
could you please share more details about your issue?
What email account does this happen on? What mail service does it use (IMAP/POP/Exchange)?
Do the mails disappear at certain time or instantly?
What version of eM Client are you currently running? (Help>About section)
Regards,
Olivia
Hi Olivia
Main mail address is [email protected] Using Gmail pop
Using EM version 6
After I receive mail I like to move it to a list of folders ie To keep -Accounts- To check etc and after I copy the mail from inbox to a folder the next time I open EM those messages that I have moved to different folders has disappeared from that folder
Hope this gives you enough info
Regards
Ron
Hello Ron,
could you please screenshot your accounts setting in Tools>Accounts for me?
Also, please check if the messages that disappear are located on your gmail when you connect to it using webmail.
Regards,
Olivia
Hi Olivia,
I now open mail in gmail first to see if there is any mail I want to move to folders as Gmail doesnt delete mail in folders and then I open em to check other mail Regards Ron  
Hi Ron,
I am getting a bit confused about your situation.
Are the emails that you say disappear from eM Client STILL there on webmail when you check it?
Or are they completely gone?
Or are they perhaps just moved to their original folder?
Regards,
Olivia
Hi Olivia
I have done a fresh install and that seems to have fixed the problem so will see how it goes over next week
Regards
Ron
Hello Ron,
glad to hear the issue seems to be gone, we can continue troubleshooting it if it reappears though.
Regards,
Olivia