I’ve setup eM with the preview panel below the message list, however it often disappears and I have to reset it almost hourly now. With a high traffic volume this is a very useful feature and inherent in Outlook, hence why I like it in eM!
I definitely prefer eM over the Chrome Gmail portal or Outlook Windows client as I’m now a G-Suite user. I’ve only been using it for a day or 2 and it’s been a breeze, but this is particularly annoying…
I have not seen that before, Kevin, but then I have the message panel to the right.
Maybe try that by going to Menu > View > Layout > Messages on the right, and see if there is any difference.
If that does not help, you can reinstall eM Client. Your data and settings will not be affected by a reinstall. If you do not have the latest version, you can download it from http://www.emclient.com/release-history.
But if it is your settings that are causing the issue, then the easiest is to delete the database. Make a backup (Menu > File > Backup) before you do that. To delete the database, close eM Client, and then delete or rename C:\Users_[username]_\AppData\Roaming\eM Client. You may have to show hidden items in Explorer to do that. When you restart eM Client a fresh new database will be created.