Why cant I receive any emails, I have a red triangle against my email address which reads connection failed.

1

Why cant I receive any emails, I have a red triangle against my email address which reads connection failed. There is no problem with the internet connection as I am receiving emails from another platform. The version of eM Client I am using is 7.2.37929.0, I have copied the error log which is attached:13:22:48 Online state: changed to online due to NetworkAvailability 13:22:48 [email protected] [IMAP] Copying messages 13:22:48 [email protected] [IMAP] Copying messages: From Inbox to Drafts/Notes/Holidays/Fishing 13:22:50 [email protected] [IMAP] Copying messages: Done 13:22:50 System.OverflowException: Value was either too large or too small for a UInt32. 13:22:50 at System.Number.ParseUInt32(String value, NumberStyles options, NumberFormatInfo numfmt) 13:22:50 at System.UInt32.Parse(String s, IFormatProvider provider) 13:22:50 at MailClient.Protocols.Imap.Synchronizer.CopyCommand.ProcessCopy(WorkerStatus status, FolderInfo sourceFolderInfo, IList`1 items, SequenceSet sequences) 13:22:50 at MailClient.Protocols.Imap.Synchronizer.CopyCommand.ExecuteInternal(WorkerStatus status) 13:22:50 at MailClient.Protocols.Imap.Synchronizer.ImapCommand.Execute(WorkerStatus status) 13:22:50 at MailClient.Commands.Command.Process(WorkerStatus status)

2

One solution may be to remove this account from eM Client, then add it again.

3

Thanks for your suggestion, pleased to report after three days and made no changes the error has gone away and am now receiving emails again.

4

I have just removed my account fro em client do I need to reinstall the program again

5

Hi I have just done you suggestion! It has worked, thankyou very much. I understand that all the previous emails have been deleted thats ok, 
Should this resolve the problem?