Hi
I have gone through an upgrade to the latest version,
and when it tries to install the newer version I get an error trying to read a tmp . msi file…
any suggestions I am running windows 7 if that helps.
many thanks
nick watts
Hi
I have gone through an upgrade to the latest version,
and when it tries to install the newer version I get an error trying to read a tmp . msi file…
any suggestions I am running windows 7 if that helps.
many thanks
nick watts
Hello,
can you send me here a screenshot of this issue? Also have you tried to download new installer? Old one might be corrupted when it was downloaded.
regards
Jan
Hello John,
I had tried downloading three more times, with the same result.
I have tried again following your reply.
I dont know how to capture a screenshot, but I have written the message out from the pop-up box:
“A network error occured while attempting to read c:\users\admin\downloads\tmp73do.tmp.msi”
The case of the error message might/is wrong in places, but I don’t feel the path is wrong per se, however:
does this help at all?
many thanks
Nick
Hello,
can I ask you from what version to what version you were updating? There are no new updates for a quite long time.
regards
Jan