When replying to an email, new message box will not open up.

When replying to an email, new message box will not open up. It only adds it as an open window in the bottom left of my open programs. It used to pop up a new email reply window, but now it no longer does. Can someone please help figure out why this is happening? Thank you!

   

Hi Janine, what version of eM Client are you currently using on your computer (Help > About)?
Can you check if you have the latest available version of Internet Explorer installed on your computer and the latest available update for your .NET framework installation?

Thank you,
Paul.