When I accept eMclient declines to the sender

Terry_White · November 21, 2012, 1:11pm

When I ‘accept’ a meeting invite, eMclient sends a ‘decline’ email to the sender.

Then I get an eMail from the sender asking me why I declined? It’s embarrassing.

George_Wilson · November 21, 2012, 1:47pm

What version of eM Client are you using?

Terry_White · November 21, 2012, 2:57pm

5.01668…

George_Wilson · November 21, 2012, 3:10pm

Do you use local or any server based calendar?

Terry_White · November 21, 2012, 3:26pm

I use Google calendar exclusively

George_Wilson · November 21, 2012, 3:32pm

Then send us GData logs please. Go to menu Tools->Settings->Logging and check “GData” under the problematic account. Then restart eM Client, try to simulate the issue and send us (with reference to this topic) the logs using the same logging settings window. Thank you.

dr_justice · January 20, 2015, 7:09pm

I have the same problem. I use SOGO as the backend. emClient 6.0.21040.0. I will try to send logs.

Paul_Technical_Suppo · January 21, 2015, 2:44pm

Please don’t submit any additional data to us before discussing the question with some one from the technical support, either my colleague Wilson or me, or our colleagues from the PRO support.

Also please update your eM Client to a more recent release and check if the issue persists, http://www.emclient.com/dist/v6.0.21527/setup.msi .

Thank you,
Paul