When emclient starts and syncs with gmail, I get an error

1

When emclient starts and syncs with gmail, I get the following error “Uploading item(s) to folder ‘[email protected]/Contacts/’ failed due to the following error: Execution of request failed: https://www.google.com/m8/feeds/contacts/[email protected]/full/4376c7e08e4ea3bc ([line 10, column 31, element gd:gmail] g:gmail/@ address required)”

Is the problem with gmail or emclient? How do I fix it?

2

Hi Ed,
this was a problem with google servers, but we already implemented a fix in the newest version - so either update through “Help > Check for update” or download the version here > http://www.emclient.com/dist/v6.0.234…

Best regards,
Olivia

3

“Help > Check for update” said there is no update available. I am running version 6.023421.0.

I clicked on the link you posted, and I was prompted to either repair or remove emclient. I chose repair, but that did not fix the problem.

4

Hi Ed,
can you try opening the Contacts tab in the left side menu and under your gmail account right click the folder Contacts? Right click > Properties > Repair and run repair on the folder.
Please let me know if the issue persists.

Best regards,
Olivia

5

Thanks very much Olivia. That fixed the problem. Much appreciative.