Very slow Contacts

Hi,
I have problem with Contact in eMClient 9.0.1708 (Windows x64). Contact are very slow (4 seconds for open or close contact). Browsing in contacts, open contact, close contact is very very slow. I have image for every contact. I had this problem in eMClient v8 too. I have iCloud mail and there can be bigger images for contact.
Thank you for your help.

I cannot replicate that problem. I suspect that’s some hardware related computer speed issue.

1 Like

lunes 13 junio 2022 :: 1413hrs (UTC +01:00)

Hey @DeletedXXX

I agree with @cyberzork, in my own case open/close is instant.

¡Buena suerte!

¡Saludos desde la soleada Sevilla en España!

skybat

emc_forum@compucall.com

Hablo español, luego portugués e inglés, con conocimiento de varios otros idiomas.

1 Like

HW is OK. I have Intel Xeon 3,5Ghz, SSD and 32GB ram.
I have 561 contacts and every contact has etc. 117 kb. I try i in other computer with my iCloud mail account and I have the same problem.

lunes 13 junio 2022 :: 1856hrs (UTC +01:00)

Hey @DeletedXXX

I also have
Xeon W-10885M vPro Processor
2.40GHz, up to 5.30GHz with Turbo Boost, 8 Cores, 16MB Cache
Win 10 Pro Workstation x64 21H2
64GB(16x4) DDR4 2933MHz ECC SoDIMM
512GB SSD, M.2 2280. PCle-NVMe, OPAL2.0,TLC (X4)
Over 1000 contacts
So I guess it must be the way you have your system configured as @cyberzork
suggests or connection speed to iCloud.

What speed do you have?
My average speed over last 25 days is 926.96 Mbps with highest 933.77Mbps

Sorry I can not help more, perhaps others can.

¡Buena suerte!

¡Saludos desde la soleada Sevilla en España!

skybat

emc_forum@compucall.com

Hablo español, luego portugués e inglés, con conocimiento de varios otros idiomas.

Do you have 100 contacts and every contact have 120 kb image? There is no problem with connection and HW. Contacts are downloaded for offline use.
I have this problem from the moment when I start to use images in contacts.
You can close this. I am going to start to use Thunderbird.

@DeletedXXX

I have this problem from the moment when I start to use images in contacts.

What happens if you open a contact without an image ?

martes 14 junio 2022 :: 0809hrs (UTC +01:00)

Hey @DeletedXXX

No I do not have 100 contacts, I have in excess of 1000 contacts.
Perhaps the size of the images you have has something to do with
your issue at 120kb each they are excessively large.
I have checked a sample selection of the avatar image size that I have,
they are all UNDER 25kb
Check my avatar here it is 3kb and that of @cyberdork is 16kb
As a reference check this image of the interior of my car it is 71kb about 50kb less than you are using

¡Buena suerte!

¡Saludos desde la soleada Sevilla en España!

skybat

emc_forum@compucall.com

Hablo español, luego portugués e inglés, con conocimiento de varios otros idiomas.

1 Like

@skybat yes I agree maybe the image contact sizes @DeletedXXX has could be the issue with them taking rnd 4secs to open. Yes 120kb is very large and sounds like they need reducing in size.

My own contact images are all under 25kb too and I have at least 500 contacts.

Ps @skybat you have a nice car :+1:

Hallo, have you get the program fix this problam?