We’ve had these discussions before. This isn’t about ME. This isn’t about you.
This is about the general apathy em client shows towards everyone. If something I want is discounted, oh well, maybe i am just being petty. But when the standard response on here is ‘Thank you for understanding’ and it’s global, not just me, but it’s directed at EVERYONE, then the problem is company wide, as that comment is directed at all clients of your product.
This is a paid application, it’s not free. Based on that alone, you work for us, it’s a for profit endeavor. This means when people see a need, regardless of what it is, then it’s relevant.
Honestly, the biggest problem for me personally is when i see a problem someone posted a year ago or more, it was marked as planned yet it’s still not there. It doesn’t take a year to add something. Yet on here, those delays are common.
I think you equated em client to Windows. But that’s a totally absurd comparison… emclient is a single, comparatively simple program, while windows has hundreds or even thousands of components (programs) that all have to integrate with each other flawlessly, with millions(billions?) of users all using it differently and incorporating billions of their own selection of programs.
So maybe MS doesn’t release as many updates, but they have to do a lot more than em client’s singular project of making one program work better.
But regardless, i appreciate your conclusion is to trash me about my opinions, while my opinions were based on a global observation that em client as a whole has taken the view of we’ll do what we want, regardless of the needs of others.
Is em client terrible? No, it’s actually a pretty good program and as i’ve gotten used to it, im satisfied with most of the application. But the problem is when i can’t do something and i go searching for answers and MOST of the time, my searches reveal others having had the same questions/problems and they have all gotten similar ‘Thank you for understanding’ responses that their problem (and now mine) would not be changed/fixed/modified/repaired/adjusted etc. And even more galling is when i see “that feature will be added soon” and a year later it’s still NOT implemented.
So, Paul, accept the concept that this isn’t about me or you, but about the thousands of customers who pay for the privilege of using this product and when WE (global we) see a need, it’s better to review if the need is worth incorporating changes to make the program better.
Going back to Windows, if MS did things the way em client does, we’d still be using Win 3 and evolution would not exist. But considering how fast technology goes, it’s essential we improve and things get better.
I read the Windows Insider forums which is the debug forum for the current dev project, currently win 10, and i’ve read literally thousands and thousands of posts and not once, seriously, not one time ever have i seen a MS engineer, tech support guy or anyone related to MS and Windows dev platform say ‘sorry, it’s not possible, thank you for understanding’.
Think about it.