Upgrade to version 10 not working?

Hi, new here. Have had version 9 for a while of eM Client an today I upgraded to 10. However, when I go to menu->Help->license it’s still showing as version 9??? Not sure what to do, any ideas would be greatly appreciated :).

Thanks in advance - David :).

Try contacting [email protected] with your order ID please, they will be able to answer any purchase-related questions and see if there was any issues :slight_smile:

Thanks so much :slight_smile: