I’m on version 7.2.34062.0 Msg shows new version 7.2.34711.0 avail, and asks if I want to install it. When I click yes, nothing happens.
Please try updating from our release history: https://www.emclient.com/release-history.
The mailclient.exe process is not terminated correctly during installation. You need to manually kill it using Task Manager. Or use manual installation as advised by Russel.
I tried it three times, it was not a coincidence.
Installing from release history fixed it for me. However, I should note, when I clicked on Russel’s link using Internet Explorer, got a security warning that the page was different from the link. Nor was I able to download via IE. When I switched to Chrome, no problem.
IE is dying a slow painful death. Abandon it now!
Same initial query as Neil. Also when I previously installed an eMClient update I lost the whole program. System Restore did not work, finally re installed to recover. I am running Firefox.