update does nothing

ok so here is my problem, i have client 6.0.20480.0 and my imap gamil has issues, which is fixed in the update but when i try to update the progress bar moves along then em client re-opens and says “hey look, there a update” and if i check my version i am still on 6.0.20480.0, next step was to uninstall it, clear the temp files at C:\users<user>\appdata\local\temp, go to the website and reinstall the latest but when i do the version is 6.0.20480.0. no i have no idea, also running w7 pro sp1

Hi, are you seeing any error messages while trying to update?
Can you please make a screenshot of this error? Can you please download the original installer for the version you have (http://www.emclient.com/dist/v6.0.20480/setup.msi) and run the installer, you should be notified, you already have this version and if you want to uninstall it.

Try to uninstall the version and download this version and try to install it (http://www.emclient.com/dist/v6.0.20522/setup.msi), let me know if it helped the issue.

Thank you,
Paul.

Hello, i tried that and sadly got the same issue,but after running it  multiple times i got this(http://www.mediafire.com/view/akubntxnh58c0k4/em.png), also my antivirus has been disabled during this

Hi again Jake, can you send me an email to [email protected] with a short description of the issue and a reference link to this forum topic?

Thank you,
Paul.