Unknown error importing archive pst file from outlook

Hello,  

Trying to find a better alternative than outlook and currently looking at eM Client.   I’m trying to import an 8000 item archive from outlook but keep getting a System.OutofMemoryException in the logs.  The last few lines are below.  Can you please advise how to resolve this problem?  

Thanks!
Al

18:05:04.699|00D|   PST Import - MailImporter: Mail import started18:05:04.700|00D|   PST Import - MailImporter: Trying to get attachment
18:05:40.316|00D|   PST Import: Item determined as Mail
18:05:40.316|00D|   PST Import - MailImporter: Mail import started
18:11:55.748|00D|   PST Import: ImportDataWorker exception : System.OutOfMemoryException: Exception of type ‘System.OutOfMemoryException’ was thrown.
18:11:55.748|00D|      at System.IO.MemoryStream.set_Capacity(Int32 value)
18:11:55.748|00D|      at System.IO.MemoryStream.EnsureCapacity(Int32 value)
18:11:55.748|00D|      at System.IO.MemoryStream.Write(Byte[] buffer, Int32 offset, Int32 count)
18:11:55.748|00D|      at a0.a(g A_0, b A_1)
18:11:55.748|00D|      at u.a(g A_0, Byte[] A_1, o A_2, b A_3)
18:11:55.748|00D|      at a0.c(g A_0, o A_1)
18:11:55.748|00D|      at a0.a(g A_0, o A_1, Table A_2, UInt64 A_3, UInt64 A_4, Boolean A_5)
18:11:55.748|00D|      at Independentsoft.Pst.Folder.GetItems(Int32 startIndex, Int32 endIndex, Boolean includeAttachments)
18:11:55.748|00D|      at Independentsoft.Pst.Folder.GetItems(Int32 startIndex, Int32 endIndex)
18:11:55.748|00D|      at MailClient.Importers.Pst.PstImporter.ImportFolder(String sourcePath, Folder source, Nullable1 specialFolderType, PstImportAccount importAccount, Boolean isRoot) 18:11:55.748|00D|      at MailClient.Importers.Pst.PstImporter.ImportFolder(String sourcePath, Folder source, Nullable1 specialFolderType, PstImportAccount importAccount, Boolean isRoot)
18:11:55.748|00D|      at MailClient.Importers.Pst.PstImporter.ImportToFolders(String fileName, PstImportAccount importAccount)
18:11:55.748|00D|      at MailClient.Importers.Pst.PstImporter.ImportDataWorker(IWin32Window owner, BackgroundWorker worker, DoWorkEventArgs arg)
18:11:57.457|00D|   PST Import: PST Import finished

I have found a workaround solution,but it requires a 3rd party application.  Aid4Mail is an email file format converter that supports up to 40 different email formats.  I was able to use this product with the “/MapiConvOff” switch to convert the offending .pst file into .eml format, then import into em Client.  

I hope this helps someone.

Hi Al, thank you for the solution and the update regarding this issue, have you encountered this error while importing your PST file using the standard import from Microsoft Outlook, using a selected PST file?
What version of eM Client are you currently using on your computer, can you please check for the exact version number in Help > About?

Thank you,
Paul.