Unable to update server problem

11:33:19 PM [email protected] [IMAP]  Synchronizing subfolders: Done
11:33:19 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/Junk E-mail
11:33:19 PM [email protected] [IMAP]  Synchronizing subfolders: Done
11:33:19 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/Drafts
11:33:19 PM [email protected] [IMAP]  Synchronizing subfolders: Done
11:33:19 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/mail-trash
11:33:19 PM [email protected] [IMAP]  Synchronizing subfolders: Done
11:33:19 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/Deleted Items
11:33:19 PM [email protected] [IMAP]  Synchronizing subfolders: Done
11:33:19 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/Sent Items
11:33:19 PM [email protected] [IMAP]  Synchronizing subfolders: Done
11:33:19 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/spam-mail
11:33:19 PM Online state: changed to offline due to Restriction , forcedOffline is true

Unfortunately your log does not show a single error.

Paul, I think your best bet as a Pro License user is to open a support ticket directly with eM Client. They will be able to look into this further for you.