Unable to send files via chat

I’ve just installed eM client (3.5.11809.0) and it’s working well. But, I am unable to send files via chat. The error that shows is, “Transfer was declined”.

I use Google Apps and the person I’m trying to send the file to is also on Google Apps.

What am I missing?

we would appreciate if you send us logs: go to menu Tools->Settings->Logging and check XMPP. Then restart eM Client, try to simulate the issue and send us the logs using the same logging settings window.