Unable to send e-mail since April 20

[Bartok]

eM Client v 9.2.2307

Since April 20 I have been unable to send e-mails from any of my accounts (live and outlook): I just get this same [AirSync] … Version not supported error code. I am having no trouble receiving mail. I can still send mail if I go direct to the webmail page, but I can’t from eM Client.

I haven’t knowingly altered anything. I HAVE tried a system restore to a couple of days before the problem started, but that hasn’t cured anything. HELP!!

[Kim_Fisher]

See this thread:

[Airsync] Sending email error: VersionNotSupported?

My outgoing mail isnt working it keeps giving the same error. [Airsync Sending mail error Em Client] This has been happening for the past two days, Can someone please help me fix this? Thank you! Regards

[Bartok]

Sorted with a v10 upgrade.

[bearMedicine]

Hardly a fix.

[Olivia_Rust]

the linked thread does provide an alternate solution to resolve sending without an upgrade:

[Airsync] Sending email error: VersionNotSupported?

Version 9 uses AirSync for sending emails, so if you’d like to keep using version 9, you can change the sending protocol to SMTP instead, and disable AirSync calendar and contacts. Here’s the registry configuration that will do that: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\eM Client] "UseAirSyncSendMail"=dword:00000000 Copy this in a text file and save it as a .reg file, then run it. Then go to Menu > Accounts and disable AirSync under Services.