Used the normal setting of UN and PW for the account. Test emails puts copy in sent items and adressee receives email (except eM Client/Outlook.com) but reply message not received.
Error message says “(air sync) An attempt to connect to Windows Outlook Mail failed - settings could be incorrect”
Hello,
please send me your AirSync logs. Enable AirSync logging under the problematic account in Tools - Settings - Advanced - Logging and restart eM client. Then simulate the issue and send us the log using the same window. Thank you.
I have the same problem. Here is the log. I replaced my account name. It looks like the servers are not set up at all.
10:32:59 PM [email protected] [AirSync] Synchronizing folder list
10:33:02 PM [email protected] [AirSync] Synchronizing folder ‘[email protected]/Inbox/’
10:33:03 PM [email protected] [AirSync] MailExceptions.ConnectionException: Found invalid data while decoding. —> System.IO.InvalidDataException: Found invalid data while decoding.
10:33:03 PM at MailClient.Protocols.AirSync.AirSyncItemSynchronizer2.GetSyncKey(Folder folder, IItemContext context, CancellationToken cancellationToken) 10:33:03 PM at MailClient.Protocols.AirSync.AirSyncItemSynchronizer2.Synchronize(IItemSynchronizeContext1 synchronizeContext, Folder folder, CancellationToken cancellationToken) 10:33:03 PM at MailClient.Protocols.Common.ItemSynchronizer2.<>c__DisplayClass2c.<>c__DisplayClass30.b__29(WorkerStatus status, CancellationToken cancellationToken)
10:33:03 PM at MailClient.Protocols.AirSync.AirSyncGenericCommand.Execute(WorkerStatus status)
10:33:03 PM — End of inner exception stack trace —
10:33:03 PM at MailClient.Protocols.AirSync.AirSyncGenericCommand.Execute(WorkerStatus