Unable to Connect

Using Outlook IMAP account and keep getting “Unable to Connect” notice.

I kept getting this with version 7 and hoped it would be fixed in 7.1, obviously not.

Hello Iain,

We’re sorry for the inconvenience. We’ll however need to ask you for more information. Could you please post a screenshot of the messages/errors that the program displays and also the log from the tab Log in the Operations window (Menu->Tools->Operations)? Just select all with Ctrl+A and use Ctrl+V to copy it here. Also please include the number of the version that you use (Menu -> Help ->About).

Thank you,
Maurice