Unable to connect to server suddenly

[jrunes62]

All of a sudden receiving message unable to connect to server. Have not changed any settings. Help!!

[sunriseal]

Have you checked with your web host to determine if they are having problems OR if they have “suddenly” changed anything?

Does turning off VPN and Anti-Virus apps help?

[jrunes62]

Web host still working. Can get mail there. No VPN. Have not tried turning off anti-virus yet

[jrunes62]

Turning off anti-virus did not help

[sunriseal]

@jrunes62

Web host still working. Can get mail there

One still needs to find out if they have changed any settings, etc that would affect email apps (eMC) from connecting.

[jrunes62]

Web host is AOL, no changes there.

[sunriseal]

This has helped others with AOL connection issues… perhaps it will help you

From @Gary

AOL wants new password

AOL want you to use an app password in eM Client, rather than the account password. As far as I know, you can create the app password here. When you have done that, you will get a popup in eM Client asking for the username password, so enter this new app password.

[Warp]

Been fighting this for over a week until I ran across this. Great fix!!! Thank you very much. Maybe EM Client could add this to their help file as it would save frustration. It’s a great program but I really had to search here to find the answer but it was worth it. Keep up the great work!!!