Two Licenses allowed?

I am allowed 2 free licenses for 2 accounts but only seem to be getting one???

Go to the Lost Activation key page and type in the other free personal email address you registered for your other account (which needs to be on another computer) and you will then receive the other license.
Lost Activation Key | eM Client

If you don’t get the other activation / license key then email [email protected] who can assist.