This is Denise here from Fuyu Dezain Sdn Bhd. Recently we have encountered a problem with the server, it is shown that Authenticationfaied but we didn’t change for our username and password before. I try to check from the setting but it’s still the same we couldn’t log into the server. For your information, our server name is: [email protected]
Hello Denise,
If you have a PRO licence, please contact our PRO support at https://support.emclient.com/
My colleagues from the support team will help you with any technical issues.
Russel
Hello Russel,
We don’t have PRO licence, we are using the free type.
Denise
Hello Denise,
According to our licence agreement, eM Client FREE licence is for non-commercial use only. If you wish to keep using eM Client, please switch to the PRO licence at https://www.emclient.com/purchase-em-client.
Additionally to business use, you’ll get access to our PRO Support system, where my colleagues will help you with any issues you might experience.
Russel