troube creating telus Email account

1

Having trouble setting up my Telus Email account, mainly the S M T P setting. Tried everything to no avail.
No prob’s with my Gmail account.
Dave

2

Hi,
are you getting any error messages? Did you try to set the account manually? If not, then click New account - Mail - Other - Next and fill in the account settings manually.

3

Attempt to connect to “Davecal” failed, could be because of incorrect settings.
Thanks George. I did try your suggestion to no avail.
I’ve also tried about everything in the book.
I’ve tried other email prog’s before and I always use the same settings, which always works for me, but not this time.
Dave C

4

I am sorry to hear that - please enable SMTP logging for the particular account and restart eM Client. Wait until the error message appears and send us the log. Thank you.

5

Thanks George I appreciate your help but I do believe I’ve tries all of these things…
I have since been successful in reviving Win-mail, a program I always loved, so I’m very happy now.
Dave C

6

I understand, thank you for letting me know.