the error message client/Server Conversion error.

David_Thompson1 · June 15, 2016, 5:46pm

every time I send or receive I get the pop up error: Client/server conversion error. Not sure what this means, the program still works but I would like to get rid of the error message

mustangace · June 15, 2016, 6:08pm

Just an eM Client user here…

For help, you will need to provide more information, such as which email location you deal with, ie., Google’s Gmail, Microsoft’s Hotmail or Outlook, or your ISP’s email service (mine is Comcast). You may also need to offer up how you are connected to the service, such as SMTP/POP3 or IMAP/SMTP, and the port numbers being used. Look in eM Client under Tools/Accounts for those settings.

Chances are your email service provider is not communicating with eM Client in a way that avoids the error message. There might be a way in eM Client to correct it, but without specifics there is no way to offer any real help.

David_Thompson1 · June 15, 2016, 7:13pm

I am using outlook for my email. Outlook now links through microsoft exchange. Looking under tools/accounts does no give me the SMTP/POP3 or IMAP/SMTP or port settings

David_Thompson1 · June 15, 2016, 7:13pm

I am using outlook for my email. Outlook now links through microsoft exchange. Looking under tools/accounts does no give me the SMTP/POP3 or IMAP/SMTP or port settings

mustangace · June 15, 2016, 9:09pm

Reading this thread might be of help to you:

https://forum.emclient.com/emclient/topics/sync-with-outlook-com

Focus attention on the “John A” comments - most notably his first response.

You may need to go into Tools/Accounts and create a new account so that you can setup your Outlook email account through the Exchange ICON shown as a method. I still use an old Hotmail email account and had to use the IMAP method “John A” also mentioned as a second option.

Olivia_Rust · June 16, 2016, 1:56pm

Hello David,
what version of eM Client are you currently using? Check for exact number in Help>About section.
Also, when the error pops up again, please go to Tools>Operations>Log window and copy it’s contents here. The log should have more details about the nature of your problem.

Regards,
Olivia

David_Thompson1 · June 16, 2016, 2:08pm

version is the free one 6.0.24928.0 and log shows
15:01:52 Online state: changed to online due to NetworkAvailability 15:01:52 outlook [AirSync] Synchronizing folder list
15:01:52 outlook [AirSync] Uploading folder ‘outlook/Calendar/’
15:01:52 outlook [AirSync] MailExceptions.OperationException: The renaming of outlook/Calendar/ failed due to the following error: AlreadyExists (2).
15:01:52 at MailClient.Protocols.AirSync.AirSyncFolderSynchronizer.Upload(FolderUploadContext uploadContext, Folder folder, CancellationToken cancellationToken)
15:01:52 at MailClient.Protocols.Common.FolderSynchronizer.<>c__DisplayClassb.b__a(WorkerStatus status, CancellationToken cancellationToken)
15:01:52 at MailClient.Protocols.AirSync.AirSyncGenericCommand.Execute(WorkerStatus status)
15:01:52 at MailClient.Commands.Command.Process(WorkerStatus status)
15:01:52 outlook [AirSync] Uploading item(s) to folder 'outlook/Contacts/'
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:53 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 MailExceptions.OperationException: Error in client/server conversion.
15:01:54 outlook [AirSync] Uploading item(s) to folder 'outlook/Calendar/'
15:01:55 outlook [AirSync] Synchronizing folder list
15:01:55 outlook [AirSync] Synchronizing folder list
15:01:55 outlook [AirSync] Synchronizing folder 'outlook/Trash/'
15:01:56 outlook [AirSync] Synchronizing folder 'outlook/Dolphin/'
15:01:56 outlook [AirSync] Synchronizing folder 'outlook/Drafts/'
15:01:57 outlook [AirSync] Synchronizing folder 'outlook/Inbox/'
15:01:57 outlook [AirSync] Synchronizing folder 'outlook/Junk Email/'
15:01:58 outlook [AirSync] Synchronizing folder 'outlook/Outbox/'
15:01:58 outlook [AirSync] Synchronizing folder 'outlook/RSS Feeds/'
15:01:58 outlook [AirSync] Synchronizing folder 'outlook/Sent/'
15:01:59 outlook [AirSync] Synchronizing folder 'outlook/Sync Issues/'
15:01:59 outlook [AirSync] Synchronizing folder 'outlook/Sync Issues/Conflicts/'
15:01:59 outlook [AirSync] Synchronizing folder 'outlook/Sync Issues/Local Failures/'
15:02:00 outlook [AirSync] Synchronizing folder 'outlook/Sync Issues/Server Failures/'
15:02:00 outlook [AirSync] Synchronizing folder 'outlook/Inbox/'
15:02:00 outlook [AirSync] Synchronizing folder 'outlook/Calendar/'
15:02:01 outlook [AirSync] Synchronizing folder 'outlook/Contacts/'
15:02:02 outlook [AirSync] Synchronizing folder 'outlook/Trash/'
15:02:02 outlook [AirSync] Synchronizing folder 'outlook/Dolphin/'
15:02:03 outlook [AirSync] Synchronizing folder 'outlook/Drafts/'
15:02:03 outlook [AirSync] Synchronizing folder 'outlook/Inbox/'
15:02:03 outlook [AirSync] Synchronizing folder 'outlook/Junk Email/'
15:02:04 outlook [AirSync] Synchronizing folder 'outlook/Outbox/'
15:02:04 outlook [AirSync] Synchronizing folder 'outlook/RSS Feeds/'
15:02:04 outlook [AirSync] Synchronizing folder 'outlook/Sent/'
15:02:05 outlook [AirSync] Synchronizing folder 'outlook/Sync Issues/'
15:02:05 outlook [AirSync] Synchronizing folder 'outlook/Sync Issues/Conflicts/'
15:02:06 outlook [AirSync] Synchronizing folder 'outlook/Sync Issues/Local Failures/'
15:02:06 outlook [AirSync] Synchronizing folder 'outlook/Sync Issues/Server Failures/'
15:02:06 outlook [AirSync] Synchronizing folder 'outlook/Inbox/'
15:02:07 outlook [AirSync] Synchronizing folder 'outlook/Calendar/'
15:02:07 outlook [AirSync] Synchronizing folder 'outlook/Contacts/'
15:02:08 outlook [AirSync] Uploading item(s) to folder 'outlook/Inbox/'
15:02:08 MailExceptions.OperationException: Error in client/server conversion.
15:05:40 outlook [AirSync] Deleting item(s) from folder 'outlook/Drafts/'
15:05:40 outlook [AirSync] Sending email
15:05:40 outlook [AirSync] Sending email: Cruising Instructor revalidation
15:05:42 outlook [AirSync] Deleting item(s) from folder 'outlook/Sent/'
15:06:00 outlook [AirSync] Uploading item(s) to folder 'outlook/Inbox/'
15:06:00 MailExceptions.OperationException: Error in client/server conversion.

Hope this helps