Tags disappeared after reinstallation in new PC


i have changed to a new PC, and reinstall EM client.
However, i noticed that my Tags for previous emails and calendars are now all missing?
How can i retrieved these tags?



The best way to ensure all your data and settings are brought over is through Backup and Restore.

Steps and tips are as follows:

In the old device:

  • Create a backup through Menu>File>Backup
  • Deactivate your license if you are no longer going to use eM Client on this device in Menu>Help>License
    • not needed for one-seat licenses, but useful for making sure no licensing problems happen
  • Find the .ZIP backup file and move it to your new device (default in …\Documents\eM Client)

In your new device:

  • Install eM Client (http://www.emclient.com/download)
  • Skip initial setup
  • Restore from your backup through Menu>File>Restore
  • Activate your license in Menu>Help>License

If you put the backup file in the new device in the same folder structure as the default (…\Documents\eM Client) the restore will find it right away, otherwise, you’ll need to specify the path where the backup file can be found.