System Not Supported Error

I recently upgraded to v6 and my computer crashed during update. Now I am not able to install as I am getting a ‘System Not Supported’ error. What are my next steps? I have Uninstalled and Re-installed several times without success.

I am a Free User on a Windows 7 computer. Any help will be greatly appreciated. Thanks

Hi Cory,

Your computer crashed? Does that mean that you have re-installed Windows 7 after this crash?

No, computer froze during upgrade to v6 so I had to force a restart.

I was upgrading from v5 to v6 when my computer decided to freeze. I was forced to shut down and restart my computer. When I tried the install again it appeared to install just fine. Then when I started eM it said it was checking the database because it was not shut down properly the last time. The check would run without a problem and eM would start immediately followed by an error saying the program must terminate due to a fatal error. Please find the error message below:

eM Client (6.0.19714.0)
Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 2.0.50727.5472
The following error has occurred:
System.NotSupportedException: Specified method is not supported.
at MailClient.Storage.Application.Folder.get_MailItems()
at MailClient.Storage.Application.Folder.GetItemsTItem
at MailClient.Storage.Application.Item2..ctor(Folder folder, TStorageItem dataObject) at MailClient.Storage.Application.Mail.MailItemCollection.CreateItemObject(IMailRepositoryItem storageItem) at MailClient.Storage.Application.ItemCollection2.d__20.MoveNext()
at MailClient.Storage.Views.ItemCollectionView2..ctor(Folder folder, IUIDispatcher dispatcher, CancellationToken cancellationToken, SortField[] sortFields, Func2 sortCallback, Func2 filterCallback) at MailClient.Storage.Application.Folder.CreateView[TItem](IUIDispatcher dispatcher, CancellationToken cancellationToken, Func2 filterCallback, SortField[] sortFields)
at MailClient.Storage.Application.Folder.CreateView[TItem](IUIDispatcher dispatcher, CancellationToken cancellationToken, SortField[] sortFields)
at MailClient.UI.Controls.ControlSidebar.ControlSidebarBoxToDo.createMailView(IUIDispatcher dispatcher, CancellationToken cancellationToken, FilterRepresentation filterRepresentation)
at MailClient.UI.Controls.ControlSidebar.ControlSidebarBoxToDo.<>c__DisplayClassa.b__6(Object param0)
at System.Threading._ThreadPoolWaitCallback.WaitCallback_Context(Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)

eM Client
6.0.19714.0

false

Microsoft Windows NT 6.1.7601 Service Pack 1
2.0.50727.5472

System.NotSupportedException
Specified method is not supported.
MailClient

MailClient.exe
100676941
MailClient
MailClient.Storage.Application.Folder
get_MailItems

f
4c

MailClient.exe
100676949
MailClient
MailClient.Storage.Application.Folder
GetItems

MailClient

0
4c

MailClient.exe
100669780
MailClient
MailClient.Storage.Application.Item`2
.ctor

MailClient
MailClient.Storage.Application.Folder
folder

MailClient

dataObject

2f
99

MailClient.exe
100686138
MailClient
MailClient.Storage.Application.Mail.MailItemCollection
CreateItemObject

MailClient
MailClient.Storage.Data.IMailRepositoryItem
storageItem

0
2c

MailClient.exe
100697693
MailClient
MailClient.Storage.Application.ItemCollection`2+d__20

MoveNext


75

10e


MailClient.exe

100670481

MailClient

MailClient.Storage.Views.ItemCollectionView`2

.ctor


MailClient

MailClient.Storage.Application.Folder

folder


MailClient

MailClient.Storage.Views.IUIDispatcher

dispatcher


MailClient

System.Threading.CancellationToken

cancellationToken


MailClient

MailClient.Storage.Query.SortField[]

sortFields


LinqBridge


sortCallback


LinqBridge


filterCallback


157

3c1


MailClient.exe

100676955

MailClient

MailClient.Storage.Application.Folder

CreateView


MailClient


MailClient

MailClient.Storage.Views.IUIDispatcher

dispatcher


MailClient

System.Threading.CancellationToken

cancellationToken


LinqBridge


filterCallback


MailClient

MailClient.Storage.Query.SortField[]

sortFields


a0

181


MailClient.exe

100676954

MailClient

MailClient.Storage.Application.Folder

CreateView


MailClient


MailClient

MailClient.Storage.Views.IUIDispatcher

dispatcher


MailClient

System.Threading.CancellationToken

cancellationToken


MailClient

MailClient.Storage.Query.SortField[]

sortFields


0

46


MailClient.exe

100672943

MailClient

MailClient.UI.Controls.ControlSidebar.ControlSidebarBoxToDo

createMailView


MailClient

MailClient.Storage.Views.IUIDispatcher

dispatcher


MailClient

System.Threading.CancellationToken

cancellationToken


MailClient

MailClient.UI.Controls.ControlSidebar.ControlSidebarBoxToDo+FilterRepresentation

filterRepresentation


8e

1ec


MailClient.exe

100698107

MailClient

MailClient.UI.Controls.ControlSidebar.ControlSidebarBoxToDo+<>c__DisplayClassa

b__6


mscorlib

System.Object

param0


b7

151


mscorlib.dll

100668262

mscorlib

System.Threading._ThreadPoolWaitCallback

WaitCallback_Context


mscorlib

System.Object

state


7

2e


mscorlib.dll

100667883

mscorlib

System.Threading.ExecutionContext

Run


mscorlib

System.Threading.ExecutionContext

executionContext


mscorlib

System.Threading.ContextCallback

callback


mscorlib

System.Object

state


58

6e


mscorlib.dll

100668265

mscorlib

System.Threading._ThreadPoolWaitCallback

PerformWaitCallbackInternal


mscorlib

System.Threading._ThreadPoolWaitCallback

tpWaitCallBack


1c

52


mscorlib.dll

100668264

mscorlib

System.Threading._ThreadPoolWaitCallback

PerformWaitCallback


mscorlib

System.Object

state


28

58


MailClient.exe

C:\Program Files (x86)\eM Client\MailClient.exe

MailClient.exe

MailClient.exe

6.0.19714.0

eM Client

eM Client

6.0.19714.0

False

False

False

False

False

Language Neutral


ntdll.dll

C:\Windows\SysWOW64\ntdll.dll

ntdll.dll

ntdll.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

NT Layer DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


MSCOREE.DLL

C:\Windows\SYSTEM32\MSCOREE.DLL

mscoree.dll

mscoree.dll

4.0.40305.0 (Main.040305-0000)

Microsoft .NET Runtime Execution Engine

Microsoft® .NET Framework

4.0.40305.0

False

False

False

True

False

English (United States)


KERNEL32.dll

C:\Windows\syswow64\KERNEL32.dll

kernel32

kernel32

6.1.7601.18015 (win7sp1_gdr.121129-1432)

Windows NT BASE API Client DLL

Microsoft® Windows® Operating System

6.1.7601.18015

False

False

False

False

False

English (United States)


KERNELBASE.dll

C:\Windows\syswow64\KERNELBASE.dll

Kernelbase

Kernelbase

6.1.7601.18015 (win7sp1_gdr.121129-1432)

Windows NT BASE API Client DLL

Microsoft® Windows® Operating System

6.1.7601.18015

False

False

False

False

False

English (United States)


ADVAPI32.dll

C:\Windows\syswow64\ADVAPI32.dll

advapi32.dll

advapi32.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Advanced Windows 32 Base API

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


msvcrt.dll

C:\Windows\syswow64\msvcrt.dll

msvcrt.dll

msvcrt.dll

7.0.7601.17744 (win7sp1_gdr.111215-1535)

Windows NT CRT DLL

Microsoft® Windows® Operating System

7.0.7601.17744

False

False

False

False

False

English (United States)


sechost.dll

C:\Windows\SysWOW64\sechost.dll

sechost.dll

sechost.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Host for SCM/SDDL/LSA Lookup APIs

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


RPCRT4.dll

C:\Windows\syswow64\RPCRT4.dll

rpcrt4.dll

rpcrt4.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Remote Procedure Call Runtime

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


SspiCli.dll

C:\Windows\syswow64\SspiCli.dll

security.dll

security.dll

6.1.7601.18270 (win7sp1_gdr.130924-1532)

Security Support Provider Interface

Microsoft® Windows® Operating System

6.1.7601.18270

False

False

False

False

False

English (United States)


CRYPTBASE.dll

C:\Windows\syswow64\CRYPTBASE.dll

cryptbase.dll

cryptbase.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Base cryptographic API DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


mscoreei.dll

C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll

mscoreei.dll

mscoreei.dll

4.0.30319.237 (RTMGDR.030319-2300)

Microsoft .NET Runtime Execution Engine

Microsoft® .NET Framework

4.0.30319.237

False

False

False

True

False

English (United States)


SHLWAPI.dll

C:\Windows\syswow64\SHLWAPI.dll

SHLWAPI

SHLWAPI.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

Shell Light-weight Utility Library

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


GDI32.dll

C:\Windows\syswow64\GDI32.dll

gdi32

gdi32

6.1.7601.18275 (win7sp1_gdr.131002-1533)

GDI Client DLL

Microsoft® Windows® Operating System

6.1.7601.18275

False

False

False

False

False

English (United States)


USER32.dll

C:\Windows\syswow64\USER32.dll

user32

user32

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Multi-User Windows USER API Client DLL

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)


LPK.dll

C:\Windows\syswow64\LPK.dll

LanguagePack

LanguagePack

6.1.7601.18177 (win7sp1_gdr.130605-1534)

Language Pack

Microsoft® Windows® Operating System

6.1.7601.18177

False

False

False

False

False

English (United States)


USP10.dll

C:\Windows\syswow64\USP10.dll

Uniscribe

Uniscribe

1.0626.7601.18009 (win7sp1_gdr.121121-1431)

Uniscribe Unicode script processor

Microsoft® Uniscribe Unicode script processor

1.0626.7601.18009

False

False

False

False

False

English (United States)


IMM32.DLL

C:\Windows\system32\IMM32.DLL

imm32

imm32

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Multi-User Windows IMM32 API Client DLL

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)


MSCTF.dll

C:\Windows\syswow64\MSCTF.dll

MSCTF

MSCTF.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

MSCTF Server DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


mscorwks.dll

C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll

mscorwks.dll

mscorwks.dll

2.0.50727.5472 (Win7SP1GDR.050727-5400)

Microsoft .NET Runtime Common Language Runtime - WorkStation

Microsoft® .NET Framework

2.0.50727.5472

False

False

False

False

False

English (United States)


MSVCR80.dll

C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll

MSVCR80.DLL

MSVCR80.DLL

8.00.50727.6195

Microsoft® C Runtime Library

Microsoft® Visual Studio® 2005

8.00.50727.6195

False

False

False

False

False

English (United States)


shell32.dll

C:\Windows\syswow64\shell32.dll

SHELL32

SHELL32.DLL.MUI

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Windows Shell Common Dll

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)


ole32.dll

C:\Windows\syswow64\ole32.dll

OLE32.DLL

OLE32.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

Microsoft OLE for Windows

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


profapi.dll

C:\Windows\system32\profapi.dll

PROFAPI.DLL

PROFAPI.DLL

6.1.7600.16385 (win7_rtm.090713-1255)

User Profile Basic API

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


mscorlib.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9a6c1b7af18b4d5a91dc7f8d6617522f\mscorlib.ni.dll

mscorlib.dll

mscorlib.dll

2.0.50727.5472 (Win7SP1GDR.050727-5400)

Microsoft Common Language Runtime Class Library

Microsoft® .NET Framework

2.0.50727.5472

False

False

False

False

False

English (United States)


mscorsec.dll

C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll

mscorsec.dll

mscorsec.dll

2.0.50727.4927 (NetFXspW7.050727-4900)

Microsoft .NET Security module

Microsoft® .NET Framework

2.0.50727.4927

False

False

False

False

False

English (United States)


WINTRUST.dll

C:\Windows\syswow64\WINTRUST.dll

WINTRUST.DLL

WINTRUST.DLL

6.1.7601.18205 (win7sp1_gdr.130708-1532)

Microsoft Trust Verification APIs

Microsoft® Windows® Operating System

6.1.7601.18205

False

False

False

False

False

English (United States)


CRYPT32.dll

C:\Windows\syswow64\CRYPT32.dll

CRYPT32.DLL

CRYPT32.DLL.MUI

6.1.7601.18277 (win7sp1_gdr.131005-0934)

Crypto API32

Microsoft® Windows® Operating System

6.1.7601.18277

False

False

False

False

False

English (United States)


MSASN1.dll

C:\Windows\syswow64\MSASN1.dll

msasn1.dll

msasn1.dll

6.1.7601.17514 (win7sp1_rtm.101119-1850)

ASN.1 Runtime APIs

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)


COMCTL32.dll

C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\COMCTL32.dll

COMCTL32

COMCTL32.DLL.MUI

5.82 (win7_rtm.090713-1255)

Common Controls Library

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


CRYPTSP.dll

C:\Windows\system32\CRYPTSP.dll

cryptsp.dll

cryptsp.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Cryptographic Service Provider API

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


rsaenh.dll

C:\Windows\system32\rsaenh.dll

rsaenh.dll

rsaenh.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Microsoft Enhanced Cryptographic Provider

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


imagehlp.dll

C:\Windows\syswow64\imagehlp.dll

IMAGEHLP.DLL

IMAGEHLP.DLL

6.1.7601.18288 (win7sp1_gdr.131018-1533)

Windows NT Image Helper

Microsoft® Windows® Operating System

6.1.7601.18288

False

False

False

False

False

English (United States)


ncrypt.dll

C:\Windows\system32\ncrypt.dll

ncrypt.dll

ncrypt.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Windows cryptographic library

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


bcrypt.dll

C:\Windows\system32\bcrypt.dll

bcrypt.dll

bcrypt.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Windows Cryptographic Primitives Library (Wow64)

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


bcryptprimitives.dll

C:\Windows\SysWOW64\bcryptprimitives.dll

bcryptprimitives.dll

bcryptprimitives.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Windows Cryptographic Primitives Library

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


USERENV.dll

C:\Windows\system32\USERENV.dll

userenv

userenv.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Userenv

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


GPAPI.dll

C:\Windows\system32\GPAPI.dll

gpapi.dll

gpapi.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Group Policy Client API

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


cryptnet.dll

C:\Windows\system32\cryptnet.dll

CRYPTNET.DLL

CRYPTNET.DLL

6.1.7601.18205 (win7sp1_gdr.130708-1532)

Crypto Network Related API

Microsoft® Windows® Operating System

6.1.7601.18205

False

False

False

False

False

English (United States)


WLDAP32.dll

C:\Windows\syswow64\WLDAP32.dll

WLDAP32.DLL

WLDAP32.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

Win32 LDAP API DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


SensApi.dll

C:\Windows\system32\SensApi.dll

SensApi.dll

SensApi.dll

6.1.7600.16385 (win7_rtm.090713-1255)

SENS Connectivity API DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


uxtheme.dll

C:\Windows\system32\uxtheme.dll

UxTheme.dll

UxTheme.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Microsoft UxTheme Library

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


mscorjit.dll

C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll

mscorjit.dll

mscorjit.dll

2.0.50727.5467 (Win7SP1GDR.050727-5400)

Microsoft .NET Runtime Just-In-Time Compiler

Microsoft® .NET Framework

2.0.50727.5467

False

False

False

False

False

English (United States)


RpcRtRemote.dll

C:\Windows\system32\RpcRtRemote.dll

RpcRtRemote.dll

RpcRtRemote.dll

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Remote RPC Extension

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)


MailClient.Interop.dll

C:\Program Files (x86)\eM Client\MailClient.Interop.dll

MailClient.Interop.dll

MailClient.Interop.dll

6.0.19714.0


6.0.19714.0

False

False

False

False

False

Language Neutral


System.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5d22a30e587e2cac106b81fb351e7c08\System.ni.dll

System.dll

System.dll

2.0.50727.5467 (Win7SP1GDR.050727-5400)

.NET Framework

Microsoft® .NET Framework

2.0.50727.5467

False

False

False

False

False

English (United States)


System.Drawing.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5aa44bce7933e4de09d935848f868a4b\System.Drawing.ni.dll

System.Drawing.dll

System.Drawing.dll

2.0.50727.5467 (Win7SP1GDR.050727-5400)

.NET Framework

Microsoft® .NET Framework

2.0.50727.5467

False

False

False

False

False

English (United States)


System.Windows.Forms.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\ef0a534be135cd8f0d99d938d8b1814a\System.Windows.Forms.ni.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

2.0.50727.5468 (Win7SP1GDR.050727-5400)

.NET Framework

Microsoft® .NET Framework

2.0.50727.5468

False

False

False

False

False

English (United States)


MailClient.Common.UI.dll

C:\Program Files (x86)\eM Client\MailClient.Common.UI.dll

MailClient.Common.UI.dll

MailClient.Common.UI.dll

6.0.19714.0


6.0.19714.0

False

False

False

False

False

Language Neutral


MailClient.Collections.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\MailClient.Collecti#\65d8567e93d5bbce4a98e22e8e38ea9f\MailClient.Collections.ni.dll

MailClient.Collections.dll

MailClient.Collections.dll

6.0.19714.0

MailClient.Collections

MailClient.Collections

6.0.19714.0

False

False

False

False

False

Language Neutral


MailClient.ExceptionUtils.dll

C:\Program Files (x86)\eM Client\MailClient.ExceptionUtils.dll

MailClient.ExceptionUtils.dll

MailClient.ExceptionUtils.dll

1.0.0.0

MailClient.ExceptionUtils

MailClient.ExceptionUtils

1.0.0.0

False

False

False

False

False

Language Neutral


WindowsAPICodePack.dll

C:\Program Files (x86)\eM Client\WindowsAPICodePack.dll

WindowsAPICodePack.dll

WindowsAPICodePack.dll

1.0.1.0

WindowsAPICodePack

WindowsAPICodePack

1.0.1.0

False

False

False

False

False

Language Neutral


System.Xml.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\09db78d6068543df01862a023aca785a\System.Xml.ni.dll

System.Xml.dll

System.Xml.dll

2.0.50727.5476 (Win7SP1GDR.050727-5400)

.NET Framework

Microsoft® .NET Framework

2.0.50727.5476

False

False

False

False

False

English (United States)


gdiplus.dll

C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_72d2e82386681b36\gdiplus.dll

gdiplus

gdiplus

6.1.7601.18120 (win7sp1_gdr.130402-1532)

Microsoft GDI+

Microsoft® Windows® Operating System

6.1.7601.18120

False

False

False

False

False

English (United States)


System.Data.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\764054efc88f51b54c8d7e44df26b671\System.Data.ni.dll

system.data.dll

system.data.dll

2.0.50727.5420 (Win7SP1.050727-5400)

.NET Framework

Microsoft® .NET Framework

2.0.50727.5420

False

False

False

False

False

English (United States)


System.Data.dll

C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll

system.data.dll

system.data.dll

2.0.50727.5420 (Win7SP1.050727-5400)

.NET Framework

Microsoft® .NET Framework

2.0.50727.5420

False

False

False

False

False

English (United States)


WS2_32.dll

C:\Windows\syswow64\WS2_32.dll

ws2_32.dll

ws2_32.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Windows Socket 2.0 32-Bit DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


NSI.dll

C:\Windows\syswow64\NSI.dll

nsi.dll

nsi.dll

6.1.7600.16385 (win7_rtm.090713-1255)

NSI User-mode interface DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


System.Configuration.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\29f3ae8d313e62b4daed1107ccd29f9f\System.Configuration.ni.dll

System.Configuration.dll

System.Configuration.dll

2.0.50727.5476 (Win7SP1GDR.050727-5400)

System.Configuration.dll

Microsoft® .NET Framework

2.0.50727.5476

False

False

False

False

False

English (United States)


dwmapi.dll

C:\Windows\system32\dwmapi.dll

dwmapi.dll

dwmapi.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Microsoft Desktop Window Manager API

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


LinqBridge.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\LinqBridge\cab8c27d926b2fe2e9512c8b682e9365\LinqBridge.ni.dll

LinqBridge.dll

LinqBridge.dll

1.3.13216.2214

LINQBridge

LINQBridge

1.3.13216.2214

False

False

False

False

False

Language Neutral


shfolder.dll

C:\Windows\system32\shfolder.dll

shfolder

shfolder.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Shell Folder Service

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


System.Runtime.Remoting.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\d473c19e69818875b9c739cad8f386a5\System.Runtime.Remoting.ni.dll

System.Runtime.Remoting.dll

System.Runtime.Remoting.dll

2.0.50727.5420 (Win7SP1.050727-5400)

Microsoft .NET Runtime Object Remoting

Microsoft® .NET Framework

2.0.50727.5420

False

False

False

False

False

English (United States)


version.dll

C:\Windows\system32\version.dll

version

VERSION.DLL

6.1.7600.16385 (win7_rtm.090713-1255)

Version Checking and File Installation Libraries

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


diasymreader.dll

C:\Windows\Microsoft.NET\Framework\v2.0.50727\diasymreader.dll

diasymreader.dll

diasymreader.dll

8.0.50727.5420 (Win7SP1.050727-5400)

Dia based SymReader

Microsoft® Visual Studio® 2005

8.0.50727.5420

False

False

True

True

False

English (United States)


PROPSYS.dll

C:\Windows\system32\PROPSYS.dll

propsys.dll

propsys.dll.mui

7.00.7600.16385 (win7_rtm.090713-1255)

Microsoft Property System

Windows® Search

7.00.7600.16385

False

False

False

False

False

English (United States)


OLEAUT32.dll

C:\Windows\syswow64\OLEAUT32.dll

OLEAUT32.DLL


6.1.7601.17676


6.1.7601.17676

False

False

False

False

False

English (United States)


comctl32.dll

C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll

comctl32

comctl32.DLL.MUI

6.10 (win7_rtm.090713-1255)

User Experience Controls Library

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


apphelp.dll

C:\Windows\system32\apphelp.dll

Apphelp

Apphelp

6.1.7600.16385 (win7_rtm.090713-1255)

Application Compatibility Client Library

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


CLBCatQ.DLL

C:\Windows\syswow64\CLBCatQ.DLL

CLBCATQ.DLL

CLBCATQ.DLL

2001.12.8530.16385 (win7_rtm.090713-1255)

COM+ Configuration Catalog

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


NetworkExplorer.dll

C:\Windows\system32\NetworkExplorer.dll

NetworkExplorer

NetworkExplorer.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

Network Explorer

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


ntmarta.dll

C:\Windows\system32\ntmarta.dll

ntmarta.dll

ntmarta.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Windows NT MARTA provider

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


urlmon.dll

C:\Windows\SysWOW64\urlmon.dll

UrlMon.dll

UrlMon.dll.mui

11.00.9600.16428 (winblue_gdr.131013-1700)

OLE32 Extensions for Win32

Internet Explorer

11.00.9600.16428

False

False

False

False

False

English (United States)


api-ms-win-downlevel-ole32-l1-1-0.dll

C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)


api-ms-win-downlevel-shlwapi-l1-1-0.dll

C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)


api-ms-win-downlevel-advapi32-l1-1-0.dll

C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)


api-ms-win-downlevel-user32-l1-1-0.dll

C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)


api-ms-win-downlevel-version-l1-1-0.dll

C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)


api-ms-win-downlevel-normaliz-l1-1-0.dll

C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)


normaliz.DLL

C:\Windows\syswow64\normaliz.DLL

normaliz

normaliz.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Unicode Normalization DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


iertutil.dll

C:\Windows\syswow64\iertutil.dll

IeRtUtil.dll

IeRtUtil.dll

11.00.9600.16476 (winblue_gdr.131125-1806)

Run time utility for Internet Explorer

Internet Explorer

11.00.9600.16476

False

False

False

False

False

English (United States)


WININET.dll

C:\Windows\syswow64\WININET.dll

wininet.dll

wininet.dll.mui

11.00.9600.16428 (winblue_gdr.131013-1700)

Internet Extensions for Win32

Internet Explorer

11.00.9600.16428

False

False

False

False

False

English (United States)


Secur32.dll

C:\Windows\system32\Secur32.dll

secur32.dll

secur32.dll

6.1.7601.18270 (win7sp1_gdr.130924-1532)

Security Support Provider Interface

Microsoft® Windows® Operating System

6.1.7601.18270

False

False

False

False

False

English (United States)


api-ms-win-downlevel-advapi32-l2-1-0.dll

C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)


System.Data.SQLite.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data.SQLite\616a362404eeeb653dab3eb909ca6dcd\System.Data.SQLite.ni.dll

System.Data.SQLite.dll

System.Data.SQLite.dll

1.0.84.0

System.Data.SQLite Core

System.Data.SQLite

1.0.84.0

False

False

False

False

False

Language Neutral


sqlite3.dll

C:\Program Files (x86)\eM Client\SQLite\x86\sqlite3.dll


False

False

False

False

False


Microsoft.Search.Interop.dll

C:\Program Files (x86)\eM Client\Microsoft.Search.Interop.dll

Microsoft.Search.Interop

Microsoft.Search.Interop.dll

1.0.0.0


Assembly imported from type library ‘SearchAPILib’.

1.0.0.0

False

False

False

False

False

Invariant Language (Invariant Country)


System.Transactions.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Transactions\4ada2213cefea889a5ed6e2fb6839b93\System.Transactions.ni.dll

system.transactions.dll

system.transactions.dll

2.0.50727.4927 (NetFXspW7.050727-4900)

.NET Framework

Microsoft® .NET Framework

2.0.50727.4927

False

False

False

False

False

English (United States)


System.Transactions.dll

C:\Windows\assembly\GAC_32\System.Transactions\2.0.0.0__b77a5c561934e089\System.Transactions.dll

system.transactions.dll

system.transactions.dll

2.0.50727.4927 (NetFXspW7.050727-4900)

.NET Framework

Microsoft® .NET Framework

2.0.50727.4927

False

False

False

False

False

English (United States)


System.EnterpriseServices.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.EnterpriseSe#\5970036570c1e44e8ae0f6f94c1039aa\System.EnterpriseServices.ni.dll

System.EnterpriseServices.dll

System.EnterpriseServices.dll

2.0.50727.5420 (Win7SP1.050727-5400)

Microsoft .NET Services Support Infrastructure

Microsoft® .NET Framework

2.0.50727.5420

False

False

False

False

False

English (United States)


MailClient.XmlSerializers.dll

C:\Program Files (x86)\eM Client\MailClient.XmlSerializers.dll

MailClient.XmlSerializers.dll

MailClient.XmlSerializers.dll

6.0.19714.0


6.0.19714.0

False

False

False

False

False

Language Neutral


MailClient.Mail.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\MailClient.Mail\c955a3cacc8f2451b38f07c37700f475\MailClient.Mail.ni.dll

MailClient.Mail.dll

MailClient.Mail.dll

6.0.19714.0


6.0.19714.0

False

False

False

False

False

Language Neutral


sxs.dll

C:\Windows\system32\sxs.dll

SXS.DLL

SXS.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

Fusion 2.5

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


Google.Apis.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\Google.Apis\53885b3531847a70f14a9fb16f76268a\Google.Apis.ni.dll

Google.Apis.dll

Google.Apis.dll

1.2.5105.30166

GoogleApis


1.2.5105.30166

False

False

False

False

False

Language Neutral


Newtonsoft.Json.Net20.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\Newtonsoft.Json.Net#\6f2306066fde207e10d0028bccfce720\Newtonsoft.Json.Net20.ni.dll

Newtonsoft.Json.Net20.dll

Newtonsoft.Json.Net20.dll

4.5.11.15520

Json.NET .NET 2.0

Json.NET

4.5.11.15520

False

False

False

False

False

Language Neutral


SystemCoreTimeZone.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\SystemCoreTimeZone\d9392882c3c97d0019c844aecd0a30c8\SystemCoreTimeZone.ni.dll

SystemCoreTimeZone.dll

SystemCoreTimeZone.dll

1.0.0.0

SystemCoreTimeZone

SystemCoreTimeZone

1.0.0.0

False

False

False

False

False

Language Neutral


MailClient.Sasl.dll

C:\Program Files (x86)\eM Client\MailClient.Sasl.dll

MailClient.Sasl.dll

MailClient.Sasl.dll

6.0.19714.0


6.0.19714.0

False

False

False

False

False

Language Neutral


Accessibility.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\Accessibility\8c20095bd7d46cdfa7933eb258a07daa\Accessibility.ni.dll

Accessibility.dll

Accessibility.dll

2.0.50727.4927 (NetFXspW7.050727-4900)

.NET Framework

Microsoft® .NET Framework

2.0.50727.4927

False

False

False

False

False

English (United States)


WindowsCodecs.dll

C:\Windows\system32\WindowsCodecs.dll

WindowsCodecs

WindowsCodecs

6.2.9200.16583 (win8_gdr.130412-1706)

Microsoft Windows Codecs Library

Microsoft® Windows® Operating System

6.2.9200.16583

False

False

False

False

False

English (United States)


mswsock.dll

C:\Windows\system32\mswsock.dll

mswsock.dll

mswsock.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Microsoft Windows Sockets 2.0 Service Provider

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


wshtcpip.dll

C:\Windows\System32\wshtcpip.dll

wshtcpip.dll

wshtcpip.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Winsock2 Helper DLL (TL/IPv4)

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


wship6.dll

C:\Windows\System32\wship6.dll

wship6.dll

wship6.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Winsock2 Helper DLL (TL/IPv6)

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


NLAapi.dll

C:\Windows\system32\NLAapi.dll

nlaapi.dll

nlaapi.dll

6.1.7601.17761 (win7sp1_gdr.120112-1636)

Network Location Awareness 2

Microsoft® Windows® Operating System

6.1.7601.17761

False

False

False

False

False

English (United States)


napinsp.dll

C:\Windows\system32\napinsp.dll

napinsp.dll

napinsp.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

E-mail Naming Shim Provider

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


pnrpnsp.dll

C:\Windows\system32\pnrpnsp.dll

pnrpnsp.dll

pnrpnsp.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

PNRP Name Space Provider

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


DNSAPI.dll

C:\Windows\system32\DNSAPI.dll

dnsapi

dnsapi

6.1.7600.16385 (win7_rtm.090713-1255)

DNS Client API DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


winrnr.dll

C:\Windows\System32\winrnr.dll

winrnr

winrnr

6.1.7600.16385 (win7_rtm.090713-1255)

LDAP RnR Provider DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


mdnsNSP.dll

C:\Program Files (x86)\Bonjour\mdnsNSP.dll

mdnsNSP.dll

mdnsNSP.dll

1,0,3,1

Bonjour Namespace Provider

Bonjour

1,0,3,1

False

False

False

False

False

English (United States)


Iphlpapi.DLL

C:\Windows\system32\Iphlpapi.DLL

iphlpapi.dll

iphlpapi.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

IP Helper API

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


WINNSI.DLL

C:\Windows\system32\WINNSI.DLL

winnsi.dll

winnsi.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Network Store Information RPC interface

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


ieframe.dll

C:\Windows\SysWOW64\ieframe.dll

IEFRAME.DLL

IEFRAME.DLL.MUI

11.00.9600.16428 (winblue_gdr.131013-1700)

Internet Browser

Internet Explorer

11.00.9600.16428

False

False

False

False

False

English (United States)


api-ms-win-downlevel-shell32-l1-1-0.dll

C:\Windows\SysWOW64\api-ms-win-downlevel-shell32-l1-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)


api-ms-win-downlevel-shlwapi-l2-1-0.dll

C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)


mshtml.dll

C:\Windows\SysWOW64\mshtml.dll

MSHTML

MSHTML.DLL.MUI

11.00.9600.16428 (winblue_gdr.131013-1700)

Microsoft ® HTML Viewer

Internet Explorer

11.00.9600.16428

False

False

False

False

False

English (United States)


HtmlInterop.dll

C:\Program Files (x86)\eM Client\HtmlInterop.dll

HtmlInterop.dll

HtmlInterop.dll

1.0.0.14

MSHTML Introperability Assembly

HtmlInterop.Properties

1.0.0.14

False

False

False

False

False

Language Neutral


HTMLEditorControl.dll

C:\Program Files (x86)\eM Client\HTMLEditorControl.dll

HTMLEditorControl.dll

HTMLEditorControl.dll

6.0.19714.0

HtmlEditorControl


6.0.19714.0

False

False

False

False

False

Language Neutral


RSS.NET.dll

C:\Program Files (x86)\eM Client\RSS.NET.dll

RSS.NET.dll

RSS.NET.dll

0.87.0.0

RSS.NET

RSS.NET

0.87.0.0

False

False

False

False

False

Language Neutral


rasapi32.dll

C:\Windows\system32\rasapi32.dll

rasapi32.dll

rasapi32.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Remote Access API

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


rasman.dll

C:\Windows\system32\rasman.dll

Rasman.dll

Rasman.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Remote Access Connection Manager

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


rtutils.dll

C:\Windows\system32\rtutils.dll

RTUTILS.DLL

RTUTILS.DLL

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Routing Utilities

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)


winhttp.dll

C:\Windows\system32\winhttp.dll

winhttp.dll

winhttp.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Windows HTTP Services

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


webio.dll

C:\Windows\system32\webio.dll

webio.dll

webio.dll.mui

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Web Transfer Protocols API

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)


credssp.dll

C:\Windows\system32\credssp.dll

credssp.dll

credssp.dll

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Credential Delegation Security Package

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)


dhcpcsvc6.DLL

C:\Windows\system32\dhcpcsvc6.DLL

dhcpcsvc6.dll

dhcpcsvc6.dll.mui

6.1.7601.17970 (win7sp1_gdr.121009-0412)

DHCPv6 Client

Microsoft® Windows® Operating System

6.1.7601.17970

False

False

False

False

False

English (United States)


dhcpcsvc.DLL

C:\Windows\system32\dhcpcsvc.DLL

dhcpcsvc.dll

dhcpcsvc.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

DHCP Client Service

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)


CFGMGR32.dll

C:\Windows\syswow64\CFGMGR32.dll

cfgmgr32.dll

CFGMGR32.DLL

6.1.7601.17621 (win7sp1_gdr.110523-2108)

Configuration Manager DLL

Microsoft® Windows® Operating System

6.1.7601.17621

False

False

False

False

False

English (United States)


Microsoft.VisualBasic.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.VisualBas#\f4e49f5f51d2fa5e6190464468dff4d3\Microsoft.VisualBasic.ni.dll

Microsoft.VisualBasic.DLL

Microsoft.VisualBasic.DLL

8.0.50727.5420 (Win7SP1.050727-5400)

Visual Basic Runtime Library

Microsoft® Visual Studio® 2005

8.0.50727.5420

False

False

True

True

False

English (United States)


jabber-net.dll

C:\Program Files (x86)\eM Client\jabber-

Hi, install this update http://www.microsoft.com/en-us/downlo… and tell me if it helps.

Jan