I use eM with an institutional email account, which provides a very large Global Address List. The sync operation always gets stuck on this, which slows the whole program down. Is there a way to prevent eM requesting the offline address list? I cannot find one.
Hi Will, are you using an Exchange account? What version of eM Client are you currently using, can you check for the exact version number in Help > About?
Thank you,
Paul.
Yes, it’s an Exchange account. I’m on v6.0.21040.0.
Thanks for the reply
Hi again Will, can you please try to update your application to this version: http://www.emclient.com/dist/v6.0.21151/setup.msi and check if the issue persists?
Thank you,
Paul.
That does appear to have fixed it - quick work; thanks
Hi again Will, glad it works, please let us know if you come across this or any other issues or questions, we’ll be happy to help.
Thank you,
Paul.