Having a problem syncing calendars using outlook.com\MAPI as well as general error messages related to syncing issues. Happening on two machines.
Hello Brian, sorry to see this, what version of eM Client are you currently using on your computer, can you please check the exact release number in Help > About? What kind of error messages are you seeing during sync process, can you please make a screenshot of the error and submit it to us here on the forum?
Can you also please switch to the “Log” tab in Operations when the error occurs, copy the content of the log and submit it to us here on the forum.
Thank you,
Version6.0.22344.0
Error message :
An Error has occurred
Error in client/server information.
Log:
7:39:39 AM MailExceptions.OperationException: Error in client/server conversion.
Hello Brian, can you please make a screenshot of the error in Operations or copy the whole log content in Operations once the error occurs?
I’m afraid this might be caused by a server issue rather than an application issue, try to update your eM Client to this release, 6.0.22641.0 and check if the issue persists.
Regards,