sync problem

Just set up a free trial account of sync2eM and set up my HTC android phone to sync my calender and contacts, I have tried several times to sync but nothing seems to happen. I can see the account and the contacts/calendar folders but both are empty, I have tried to sync both usb attached to the pc and via wireless and 3g connections all to no avail.Anyone got any Ideas?

in the first place please check if your account contains any data here: