Startup Problem -- Stays Offline

I am running the trial version 7.? and when it starts, although I have “run on startup” and “synch items at startup” checked, I can see the “Offline” indicator, bottom left, and have to click refresh to get eM to fetch emails.
Also, when I click refresh, I get the dialogue box for “operation, errors and logs” appearing. It stays until manually closed.

Can anyone help me achieve an “active” start and get rid of that box. (I have unchecked the “Show window” options.)

Thank you,

Ian

O/S is Win7 64bit with i5 processor, 16gb RAM and loads of HDD Capacity.