Specific email causes program to crash every time

I receive emails from a salon reminding me of appointments. Even if they get highlighted, not opened, my program crashes and will never reopen. I have tried deleting and reinstalling and the emails are still there so I continue to have the same problem. How do I get rid of the email?

Attempt to delete it using a the email providers webmail interface.  It sounds like the email has some corrupt data or malware that is crashing eM Client.

Hello. Make an analysis of eM Client with Windows Defender for example. The malware will be eradicated. Kind regards.

Hi Kerriann,
Mike and Perrin above me both described the possible solutions to this problem. Does the issue still persist or are you still unable to run eM Client?

Best regards,
Olivia