I’ve been using eM Client for a number of years and been pleased with its performance and features. However, over the last few weeks, it has intermittently become so slow at downloading my gmails and this now seems to have become a permanent problem, rendering the program virtually unusable. I have tried repairing the program and reinstalling it, but it hasn’t made any difference. Also, the same problem is occurring on my other laptop and also on my Samsung Android phone. I’ve tried using other email apps (Outlook, Outlook Classic, Thunderbird and The Bat!), and they don’t have this problem. In addition, I have just checked in my All Mail folder and found a message with the label “Saved (General)”, but when I checked the the Saved (General) folder, there’s nothing there and the spinning icon is still showing on my account (see screenshots).
I’ve been using eM Client for a number of years and been pleased with its performance and features. However, over the last few weeks, it has intermittently become so slow at downloading my gmails and this now seems to have become a permanent problem, rendering the program virtually unusable.
You can speed up the reading of emails by enabling in your account setup “Sync Options” to download messages for offline use including attachments.
Go to “Menu / Accounts” and click on the Gmail “IMAP tab” for the account. Scroll down to “Sync Options” and enable the following options as in this Gmail account examples below.
It will use more database disk space, but will normally fix that issue. Apart from that if still a problem, check that your Internet speed is still at normal speed just incase that may have dropped recently. If thats still the same issue, then sometimes eg: optionally third party installed Antivirus email scanners can sometimes slow email updating if its scanning incoming mail.
“eM Client V10 example”
“eM Client V9 example”
Thank you for your reply to my topic. I think I did resolve the issue yesterday evening UK time (fingers crossed). This is what I did: I had noticed that most of my labels/folders had been prefixed with [Gmail] (as you can see an example of in one of my screenshots above), but I had no idea how that had happened, so I logged into my GMail account, created new labels without the [Gmail] prefix, moved all my emails into the new locations and then removed the other labels. I’ll see how it goes over the next few days, but I’m optimistic that it will be OK now.