SMTP Settings not working, confirmed settings with other mail client...

Whenever i try to send an email i get an error:
[SMTP] an attempt to connect to (username)@(domainame).com failed. This could be caused by temporary server unavailability or incorrect setting.

I have compared the setting with other email clients that work…

I have the same problem. My SMTP was working fine before I went on holiday, and now:

5.7.0 Error: authentication failed:

Mine won’t connect at all…too bad as I wanted to use this for my email. Guess i’ll have to delete it and use something else. No support either

Hi all,

sorry for late response. If problems persist we appreciate a little help. We need to get the communication logs that will show us where exactly problems happen. Here are instructions on how to get them:

  1. Create directory “C:\Temp”
  2. Download the MailClient.exe.config.zip file from http://www.emclient.com/tools/System… and extract it into eM Client directory (“C:\Program Files\eM Client” or “C:\Program Files (x86)\eM Client” depending on your system)
  3. Run eM Client, it will create the log file in C:\Temp\System.Net.trace.log .

Please follow the steps above and send us the the log file to staron@emclient.com . All your privacy will be preserved.