Smtp server won't send email from em client. Will send from app on cell phone

I have an email account thru I have double checked the settings needed for the email client to correctly send email but I can not send email thru the em client. I am able to send it thru my aqualmail app on my android phone. I have tried to set different ssl login types, changed passwords and stood on my head to get this to work.  This is the error message from the log  2:13:28 PM   

 “Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.”

I only have 2 email accounts in my client so I am not sure what the issue could be 

When I have seen this before it has often been due to antivirus/malware software.  Try disabling and send an email to see if it works.  If yes, then a rule will have to be set on the AV software.

I can assure you, however, standing on your head will not help. :slight_smile:

Sadly that did not work. My isp was able to send and receive a email from my account so i am stumped.

I’m talking about the AV software on your machine, not on your ISP server.  Disable the AV software on your machine and attempt to send.

Right I did that… Made sure that em client could get thru the av firewall. 

I tested this with a different email client on my computer called mailbird and it works perfectly. I did not even have to add it to the firewall so something is causing EM client not to work. 

Were you able to use eM Client to receive mail from