SMTP on SSL isn't working - works fine using Moz Thunderbird

I run my own email server (Mailenable) and have to use an alternate SMTP port to get around a firewall at work. I also use ASSP (spam filter as a middle-man which greatly reduces my spam issues. I’m using SSL/TLS authentication and this setup has worked fine for years using Mozilla Thunderbird, and K-9 for Android so I’m confident it’s not a system/architecture issue. I’ve recently decided to try eM Client based on a friend’s recommendation, and it’s not going so well.

In Thunderbird, the config is Connection Security=SSL/TLS & Authentication Method=Normal Password

I’ve tried all 4 configuration options in SMTP setup, and none will connect to send emails. After looking at the server logs, it appears to *try* and is pretty successful, but ultimately the app thinks it fails. I can see that the connection is made and some dialog between server & eM Client. See the server logs shown below.

Here’s my setup for clarity (again, working fine with other email apps)
eM Client --port 465–> LAN Router NAT --port 466–> ASSP SPAM server --port 465–> MailEnable SMTP Server

Here are both the eM client logs for the associated connection, and the SMTP server logs I have (since I own the SMTP box)


SMTP debug output from eM Client

SMTP S: 220 mydomain.com ESMTP MailEnable Service, Version: 0-6.70- ready at 01/04/13 16:25:32  
SMTP C: EHLO [111.111.111.111]  
SMTP S: 250-mydomain.com [127.0.0.1], this server offers 5 extensions  
SMTP S: 250-SIZE 30720000  
SMTP S: 250-HELP  
SMTP S: 250-AUTH=LOGIN  
SMTP S: 250 NOOP  
[blank line here since HTML won't show it]  

ASSP mail log

Jan-04-13 16:25:38 [SSL-in] 111.111.111.111 MTA offered STARTTLS - converting to SSL;  

ex_log

2013-01-04 16:25:38 127.0.0.1 SMTP-IN 127.0.0.1 1016 EHLO EHLO+ASSP.nospam 250-mydomain.com+[127.0.0.1],+this+server+offers+5+extensions TERASERVER2 152 18  
2013-01-04 16:25:38 127.0.0.1 SMTP-IN 127.0.0.1 1016 STARTTLS STARTTLS TERASERVER2 24 10  
2013-01-04 16:25:38 127.0.0.1 SMTP-IN 127.0.0.1 1016 EHLO EHLO+ASSP.nospam 250-mydomain.com+[127.0.0.1],+this+server+offers+4+extensions TERASERVER2 138 18  

SMTP Debug

01/04/13 16:25:38 [1016] Initializing SSL Conversation  
01/04/13 16:26:09 SSL recv failed: 10060 on socket [1016]  
01/04/13 16:26:09 ME-I0070: (recv) socket [1016] was gracefully closed during [EHLO] command by the remote client 127.0.0.1.  
01/04/13 16:26:09 ME-I0074: [1016] (Debug) End of conversation  

SMTP Server Activity Log

01/04/13 16:25:38 SMTP-IN 8C7AAF5A671D470987BD7F37D96134BD.MAI 1016 127.0.0.1 EHLO EHLO ASSP.nospam 250-mydomain.com [127.0.0.1], this server offers 5 extensions 152 18   
01/04/13 16:25:38 SMTP-IN 8C7AAF5A671D470987BD7F37D96134BD.MAI 1016 127.0.0.1 STARTTLS 24 10   
01/04/13 16:25:38 SMTP-IN 8C7AAF5A671D470987BD7F37D96134BD.MAI 1016 127.0.0.1 STARTTLS STARTTLS 24 10   
01/04/13 16:25:38 SMTP-IN 8C7AAF5A671D470987BD7F37D96134BD.MAI 1016 127.0.0.1 EHLO EHLO ASSP.nospam 250-mydomain.com [127.0.0.1], this server offers 4 extensions 138 18   

Hello,
could you please create a test account and send me login information so we can test it? It would really help us. Thank you.
[email protected]

George, I just sent an email to you with the account credentials & settings info. I can also check and forward you logs, etc. if you need more input from the server back-end.

LMK when you are finished so I can cleanup the account.

Any update on this issue?

I am very sorry for the massive delay - I have your email flagged but have been quite busy the last few weeks so I did not test it yet. I will send you an email as soon as I have any news for you.