SMTP error, can't send messages

my messages are not sending, it says it’s due to smtp error. I do the diagnose, and the fix, it sends me an email saying it’s fixed, but still won’t send my messages, and same error the next time

Hello,

I will need your SMTP logs, go to tools - settings - advanced, check SMTP under your account, apply and restart eM Client.

Simulate steps that leads to your issue and after that send logs… to [email protected] together with this topic’s URL in subject.

then you can turn logging off.

regards
Jan