I would like to sign up for Pro with Lifetime upgrades, however, if eMClient only has e-mail and forum support, I believe this would be a non-workable situation. My experience has been that this type of support is too limited and lacks the ability to clarify many situations. Classic example: " I want to import all my e-mails from Micro Soft outlook, however, MS only exports in a ’ .pst format ’ , does eMClient translate this format to a readable e-mail format? "
Also, in many situations, time is important with regards to support, waiting 1,2, or 3 days or longer for e-mail response is not helpful.
I’m in a similar situation and I kind of agree with both.
This forum support is definitely higher quality than average (i’ve lurked it quite a bit) but it’s still a forum. For example I’ve opened two topics asking why the “search-on-server” (or server-side search, however you’d call it) doesn’t work on hotmail accounts and received no answers from the support team after 15-20 days.