Server issue

my mail is not downloading and an error message keeps popping up saying the server could not connect to rickw@wasecoresources.com, but when i do a diagnostic, it says everything is ok. Can you please tell me whats wrong??

Can you disable your antivirus and firewall and try again?

IT DOESN’T MAKE A DIFFERENCE, IT STILL WON’T WORK

Two things you can do:

  1. Contact your company tech support, and ask them for the correct settings for your server.
  2. Open a ticket with Pro Support who will offer faster and more reliable answers than you will get in the Free User’s forum.