server execution failed

I just upgraded to win. 10 and now when I click on a link in the message I get the error message “Server Execution Failed” how can I fix this?

Hello, does this occur on clicking any link in the application’s interface that links to a remote website? Can you please make a screenshot of the error and submit it to us here on the forum for more information?

What version of eM Client are you currently using on your computer, can you please check the exact release number in Help > About?


HI Paul
My eM Client version is 6.0.22344.0
It occurs on any link I click on.
See attached screen capture.

Hello again, what browser are you using as your default on your computer? Can you please open the Run utility (CTRL+R), and type in, does it open or is there an error thrown as well maybe?


I use Google Chrome. Ran the command from the prompt and it worked fine.
Would a current log file help? 

Hello, unfortunately it seems like this is a generic Windows or Chrome error, can you please check if one of the available solutions on the Internet would resolve this problem, for example I’ve found this which basically describes the identical problem,

Thank you,