In Outlook you select a group of emails by clicking on the first one (goes blue) then moving to the last email required holding down the shift key and clicking on it. All selected emails go blue. This does not appear to work in eMClient.
In the first place please install the latest version of eM Client from here: http://www.emclient.com/dist/v5.0.174… and let me know if it helps.
Appears to be something to do with remote access , when the customer does it
on the local keyboard it works fine. I am using Logmein but I put a keyboard
monitor utility on the remote machine and it definately records the shift key
being depressed when I go to highlight the bottom email in the
Sorted by using Teamviewer rather than Logmein
Thank you for the info.