Selected emails not deleted

1

Got some emails stuck in my in box that refuse to be deleted, whatever I do.

2

3 months ago Em Team give this as a solution:

we are aware of this issue and found that changing the Conversation view usually removed the ‘zombie mails’ for some users ( Menu>View>Conversations ).

3

I have same problem, emails in my inbox won’t delete.  Changing Menu>View>Conversations didn’t help.  I just upgraded to the latest EMClient after being prompted.

4

I found I am able to drag emails from my Inbox to my Trash folder.  The delete/trashcan icon doesn’t work.  The right click>delete doesn’t work either.

5

Hello everybody,

We’re sorry for the inconvenience. Could you please try the following steps?

  • Turn Conversations off (Menu -> View -> Conversations -> Disable Conversations)
  • Turn eM Client off
  • Go to eM Client’s installation folder (something like C:\Program Files (x86)\eM Client) and run DbRepair.exe (not the DbRepair.exe.config). Wait until the database check is completed.
  • Turn eM Client on
    Thank you,
    Maurice