Rules do not create nor fire correctly

When creating a rule from email, several things do not work correctly
The rule never updates after selecting the destination folder whether its server or local
The rule never fires
After manually firing the rule it does not do anything even if the rule is position 1

If the Rule doesn’t work when you apply it manually, you can start by giving a screenshot of the Rule, which may indicate something. Or, there just may not be anything in the messages that matches the Rule conditions.

Once it is working manually, if it doesn’t work automatically, then it means there are no new unread messages arriving in your Inbox that match the Rule conditions.

1 Like