Rule creation failure (eM Client Windows 9.2.1577 paid)

I am trying to make a new rule in eM Client. This consistently fails with an error message, “Unrecognized forwarding address.” The address is good; it comes from the contacts list and is used frequently. The same failure occurs if I substitute another good address in a different domain.

Screen captures attached with identifying information blacked out.

Have I overlooked something, or is this a bug?

Mike

It is because this is a server Rule, and the forwarding address has not yet been setup in your webmail interface. Once you have setup a forwarding address there, create the Rule again.

Otherwise, create a Local Rule, not a server Rule.

1 Like

Thanks, Gary! I had overlooked that there are two kinds of rules (local, server).