Reinstalling problems

Because my EmClient froze I tried uninstalling and reinstalling a number of times without success. However the each reinstallation has lost all my stored emails and does not receive any new emails although it appears I can send. I have all the various online instructions without success. On the basic format all I get is a rotating searching/loading symbol against my email address which goes nowhere.

jueves 29 junio 2023 :: 1246hrs (UTC +0100)

OK, some question…
1./ Have you been able to reinstall?
2./ Do you have IMAP or POP3?
3./ Hopefully you will have been making Backups
4./ If you have a Backup go to:
Menu ->File ->Restore.
5./ Let us know your situation now.

skybat

¡Suerte!

¡Los mejores desde Sevilla la soleada y mantente a salvo!

[email protected]

Hablo español, luego portugués, inglés, francés y alemán
con conocimiento de varios otros idiomas.

|### Roy Burridge [email protected]|Fri, Jun 30, 11:38 AM (3 days ago)||

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|to Skybat

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Thank you for your prompt reply.

In response the points you have raised

1 Yes

2 I do not know and uncertain as to how I can establish this (a bit computer illiterate)

3 No as I was unaware I needed to.

4 Yes I have carried this out

Regards

Royowl (Roy Burridge)

lunes 03 julio 2023 :: 1351hrs (UTC +0100)

IMPORTANT

The first thing you need to do is to edit your post and REMOVE your email address.
Unfortunately there are individuals who Scan Forums, they will collect your email address and possibly use it or sell it on for illegal purposes.

I am not clear, do you have eMC working correctly?

Let us know and we can help you set up eMC to work well for you.

skybat

¡Suerte!

¡Los mejores desde Sevilla la soleada y mantente a salvo!

[email protected]

Hablo español, luego portugués, inglés, francés y alemán
con conocimiento de varios otros idiomas.

Thank you again for your response.

I believe my trouble may be the IMAP/POP3 matter but I do not know how to establish which I have got and how to change it if needs be.

Regards

Royowl