I have 4 accounts in my EM Client. 1 is IMAP and the other 3 are Google accounts. All of the google accounts have red triangles. I’ve re-authenticated. I’ve deleted and re-added them. I cannot get the Google accounts to update.
Any suggestions?
All of the google accounts have red triangles. I’ve re-authenticated. I’ve deleted and re-added them. I cannot get the Google accounts to update.
If you have re-authenticated your Google accounts, try “closing eM Client” and then “go online to your Google accounts separately” and “remove all the eM Client app tokens”. via the Third party apps and services” section.
Then reopen eM Client which should then ask you to re-authorise them again as could be an OAuth token problem.
Now if removing and re-adding the eM Client app Gmail online account tokens makes no difference, then sometimes that can be caused by eg: programs running resident possibly blocking the accounts such as an “optionally installed firewall / security program”, or “optionally installed antivirus program or vpn”. So if you have anything like that installed “other than the default OS stuff” then try completely disabling those to test incase of interference.
Now if you don’t have any optionally installed programs like that or you do but disabling those didn’t make any difference, then go to “Menu / Accounts” and click on your Gmail accounts and update below what your either Gmail IMAP or POP Tab “Server address, Server Port and Security policy” is and we can then see if there is any obvious error messages.
Also update what version of eM Client you are using, and also update if you have Windows or Mac and what OS version.