Re activating licence problem

it keeps telling me “there is no valid license do to violating the terms of service and I should contact support”, id like to purchase a new license, but I have no guarantee I wont get the same message again. Please help

We are getting that message, and when we apply for our activation key the website indicates that the key has been sent to the relevant email account, but no message ever arrives. Tried reinstalling emclient to no avail. Spam folder also check.

What type of licence are you trying to get - Free or Pro?
What email provider are you trying to use with the product? Gmail, Outlook, Yahoo?

With a Free licence - you can’t use it for commercial purposes and it will object to any email address you try to setup that suggests that may be happening.