Program just broke...

Mike_G · July 28, 2014, 2:40am

MAJOR problems… I have been using emClient for about 2 weeks now… was happy with it as a MS Outlook replacement… moved all my email

accounts to it… which may now have been a premature move… but things were going well.

I just tried to start it up and it said it had to do a database check… it started to do it and then and I got the following error:

System.Data.SQLite.SQLiteException: unable to open database file
at System.Data.SQLite.SQLite3.Open(String strFilename, SQLiteConnectionFlags connectionFlags, SQLiteOpenFlagsEnum openFlags, Int32

maxPoolSize, Boolean usePool)
at System.Data.SQLite.SQLiteConnection.Open()
at DbRepair.DbTools.OpenConnection(String fileName)
at DbRepair.Form1.CheckCorruption()
at DbRepair.Form1.Check(Object state)

NOW… I am in a huge jam because emClient wont work and all my personal and business emails are stuck in it.

Then it tried it the checks again… and nothing… then it tried it again and I cancelled the DB check… I get the PW login screen… and it

tries to open and then I get the following error… I can’t even begin to tell you how much I need this fixed now. The sad thing is the backup

program could never properly backup up the DB for some reason after the first time so I don’t even have a proper back up.

eM Client (6.0.20617.0)
Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.18444
The following error has occurred:
System.Data.SQLite.SQLiteException (0x80004005): unable to open database file
unable to open database: C:\Users\Mike G\AppData\Roaming\eM Client\mail_fti.dat
at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
at System.Data.SQLite.SQLiteDataReader.NextResult()
at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()
at MailClient.Storage.Data.SQLite.DbRepository`1…ctor(Compactor compactor, String indexTable, String[] readWriteDatabaseNames, String[]

readOnlyDatabaseNames)
at MailClient.Storage.Data.DbCategoriesItemRepository`1…ctor(Compactor compactor, String indexTable, String[] readWriteDatabaseNames, String

[] readOnlyDatabaseNames)
at MailClient.Storage.Data.SQLite.DbMailRepository…ctor(Compactor compactor)
at MailClient.Storage.Data.RepositoryFactory.get_MailRepository()
at MailClient.Storage.Application.Folder.CreateMailItemsCollection()
at MailClient.Storage.Application.Folder.get_MailItems()
at MailClient.UI.Controls.controlMailFolders.AttachUnreadCallbacks()
at MailClient.UI.Controls.controlMailUserFolders.AttachCallbacks()
at MailClient.UI.Controls.controlFolders.LoadNodes()
at MailClient.UI.Controls.controlFolders.OnLoad(EventArgs e)
at MailClient.UI.Controls.controlMailFolders.OnLoad(EventArgs e)
at System.Windows.Forms.UserControl.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.ScrollableControl.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.Control.OnParentVisibleChanged(EventArgs e)
at System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.ScrollableControl.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.Form.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.Control.SetVisibleCore(Boolean value)
at System.Windows.Forms.Form.SetVisibleCore(Boolean value)
at System.Windows.Forms.Control.set_Visible(Boolean value)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(ApplicationContext context)
at MailClient.Program.b__4()
at MailClient.ExceptionUtils.ExceptionUtils.Filter(BodyDelegate body, FilterDelegate filter, Action1 handler) <report xmlns="<a href=" http:>" rel="nofollow">http://emclient.com/ns/report">; <product> <name>eM Client</name> <version>6.0.20617.0</version> </product> <silent>false</silent> <environment> <osversion>Microsoft Windows NT 6.1.7601 Service Pack 1</osversion> <frameworkversion>4.0.30319.18444</frameworkversion> </environment> <exception> <type>System.Data.SQLite.SQLiteException</type> <message>unable to open database file unable to open database: C:\Users\Mike G\AppData\Roaming\eM Client\mail_fti.dat</message> <source>System.Data.SQLite</source> <stack> <frame> <method> <modulename>System.Data.SQLite.dll</modulename> <metadatatoken>100663598</metadatatoken> <assembly>System.Data.SQLite</assembly> <type>System.Data.SQLite.SQLite3</type> <name>Reset</name> <parameters> <parameter> <assembly>System.Data.SQLite</assembly> <type>System.Data.SQLite.SQLiteStatement</type> <name>stmt</name> </parameter> </parameters> </method> <offset>83</offset> <nativeoffset>29af2</nativeoffset> <frame> <method> <modulename>System.Data.SQLite.dll</modulename> <metadatatoken>100663597</metadatatoken> <assembly>System.Data.SQLite</assembly> <type>System.Data.SQLite.SQLite3</type> <name>Step</name> <parameters> <parameter> <assembly>System.Data.SQLite</assembly> <type>System.Data.SQLite.SQLiteStatement</type> <name>stmt</name> </parameter> </parameters> </method> <offset>3c</offset> <nativeoffset>bb</nativeoffset> <frame> <method> <modulename>System.Data.SQLite.dll</modulename> <metadatatoken>100663982</metadatatoken> <assembly>System.Data.SQLite</assembly> <type>System.Data.SQLite.SQLiteDataReader</type> <name>NextResult</name> <parameters></parameters> </method> <offset>12f</offset> <nativeoffset>150</nativeoffset> <frame> <method> <modulename>System.Data.SQLite.dll</modulename> <metadatatoken>100663943</metadatatoken> <assembly>System.Data.SQLite</assembly> <type>System.Data.SQLite.SQLiteDataReader</type> <name>.ctor</name> <parameters> <parameter> <assembly>System.Data.SQLite</assembly> <type>System.Data.SQLite.SQLiteCommand</type> <name>cmd</name> </parameter> <parameter> <assembly>System.Data</assembly> <type>System.Data.CommandBehavior</type> <name>behave</name> </parameter> </parameters> </method> <offset>5d</offset> <nativeoffset>71</nativeoffset> <frame> <method> <modulename>System.Data.SQLite.dll</modulename> <metadatatoken>100663757</metadatatoken> <assembly>System.Data.SQLite</assembly> <type>System.Data.SQLite.SQLiteCommand</type> <name>ExecuteReader</name> <parameters> <parameter> <assembly>System.Data</assembly> <type>System.Data.CommandBehavior</type> <name>behavior</name> </parameter> </parameters> </method> <offset>c</offset> <nativeoffset>26</nativeoffset> <frame> <method> <modulename>System.Data.SQLite.dll</modulename> <metadatatoken>100663760</metadatatoken> <assembly>System.Data.SQLite</assembly> <type>System.Data.SQLite.SQLiteCommand</type> <name>ExecuteNonQuery</name> <parameters></parameters> </method> <offset>6</offset> <nativeoffset>21</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100670182</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Data.SQLite.DbRepository1
.ctor

MailClient
MailClient.Storage.Data.Compactor
compactor

mscorlib
System.String
indexTable

mscorlib
System.String[]
readWriteDatabaseNames

mscorlib
System.String[]
readOnlyDatabaseNames

a2
198

MailClient.exe
100670229
MailClient
MailClient.Storage.Data.DbCategoriesItemRepository1</type> <name>.ctor</name> <parameters> <parameter> <assembly>MailClient</assembly> <type>MailClient.Storage.Data.Compactor</type> <name>compactor</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.String</type> <name>indexTable</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.String[]</type> <name>readWriteDatabaseNames</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.String[]</type> <name>readOnlyDatabaseNames</name> </parameter> </parameters> </method> <offset>0</offset> <nativeoffset>48</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100685558</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Data.SQLite.DbMailRepository</type> <name>.ctor</name> <parameters> <parameter> <assembly>MailClient</assembly> <type>MailClient.Storage.Data.Compactor</type> <name>compactor</name> </parameter> </parameters> </method> <offset>0</offset> <nativeoffset>9f</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100686086</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Data.RepositoryFactory</type> <name>get_MailRepository</name> <parameters></parameters> </method> <offset>1a</offset> <nativeoffset>6f</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100677085</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Application.Folder</type> <name>CreateMailItemsCollection</name> <parameters></parameters> </method> <offset>0</offset> <nativeoffset>17</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100677084</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Application.Folder</type> <name>get_MailItems</name> <parameters></parameters> </method> <offset>1a</offset> <nativeoffset>2a</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100678676</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Controls.controlMailFolders</type> <name>AttachUnreadCallbacks</name> <parameters></parameters> </method> <offset>12</offset> <nativeoffset>52</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100678748</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Controls.controlMailUserFolders</type> <name>AttachCallbacks</name> <parameters></parameters> </method> <offset>0</offset> <nativeoffset>e</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100678511</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Controls.controlFolders</type> <name>LoadNodes</name> <parameters></parameters> </method> <offset>98</offset> <nativeoffset>18d</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100678508</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Controls.controlFolders</type> <name>OnLoad</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.EventArgs</type> <name>e</name> </parameter> </parameters> </method> <offset>53</offset> <nativeoffset>99</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100678669</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.UI.Controls.controlMailFolders</type> <name>OnLoad</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.EventArgs</type> <name>e</name> </parameter> </parameters> </method> <offset>0</offset> <nativeoffset>d</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100682730</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.UserControl</type> <name>OnCreateControl</name> <parameters></parameters> </method> <offset>6</offset> <nativeoffset>29</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665625</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>CreateControl</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>fIgnoreVisible</name> </parameter> </parameters> </method> <offset>bf</offset> <nativeoffset>193</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665625</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>CreateControl</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>fIgnoreVisible</name> </parameter> </parameters> </method> <offset>92</offset> <nativeoffset>150</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665625</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>CreateControl</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>fIgnoreVisible</name> </parameter> </parameters> </method> <offset>92</offset> <nativeoffset>150</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665625</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>CreateControl</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>fIgnoreVisible</name> </parameter> </parameters> </method> <offset>92</offset> <nativeoffset>150</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665625</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>CreateControl</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>fIgnoreVisible</name> </parameter> </parameters> </method> <offset>92</offset> <nativeoffset>150</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665625</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>CreateControl</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>fIgnoreVisible</name> </parameter> </parameters> </method> <offset>92</offset> <nativeoffset>150</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665244</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>CreateControl</name> <parameters></parameters> </method> <offset>7</offset> <nativeoffset>27</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665324</metadatatoken> <assembly>System.Windows.Forms</assembly> 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<name>SetVisibleCore</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>value</name> </parameter> </parameters> </method> <offset>8c</offset> <nativeoffset>7e</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100665131</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Control</type> <name>set_Visible</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>value</name> </parameter> </parameters> </method> <offset>0</offset> <nativeoffset>13</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100688548</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Application+ThreadContext</type> <name>RunMessageLoopInner</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Int32</type> <name>reason</name> </parameter> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.ApplicationContext</type> <name>context</name> </parameter> </parameters> </method> <offset>92</offset> <nativeoffset>d3</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100688547</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Application+ThreadContext</type> <name>RunMessageLoop</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Int32</type> <name>reason</name> </parameter> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.ApplicationContext</type> <name>context</name> </parameter> </parameters> </method> <offset>13</offset> <nativeoffset>49</nativeoffset> <frame> <method> <modulename>System.Windows.Forms.dll</modulename> <metadatatoken>100664859</metadatatoken> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.Application</type> <name>Run</name> <parameters> <parameter> <assembly>System.Windows.Forms</assembly> <type>System.Windows.Forms.ApplicationContext</type> <name>context</name> </parameter> </parameters> </method> <offset>0</offset> <nativeoffset>17</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100675709</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Program</type> <name><Main>b__4</name> <parameters></parameters> </method> <offset>17</offset> <nativeoffset>42</nativeoffset> <frame> <method> <modulename>MailClient.ExceptionUtils.dll</modulename> <metadatatoken>100663314</metadatatoken> <assembly>MailClient.ExceptionUtils</assembly> <type>MailClient.ExceptionUtils.ExceptionUtils</type> <name>Filter</name> <parameters> <parameter> <assembly>MailClient.ExceptionUtils</assembly> <type>MailClient.ExceptionUtils.ExceptionUtils+BodyDelegate</type> <name>body</name> </parameter> <parameter> <assembly>MailClient.ExceptionUtils</assembly> 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handler

0
22

1392

MailClient.exe
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MailClient.exe
MailClient.exe
6.0.20617.0
eM Client
eM Client
6.0.20617.0
False
False
False
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Language Neutral

ntdll.dll
C:\windows\SysWOW64\ntdll.dll
ntdll.dll
ntdll.dll.mui
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NT Layer DLL
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MSCOREE.DLL
C:\windows\SYSTEM32\MSCOREE.DLL
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KERNEL32.dll
C:\windows\syswow64\KERNEL32.dll
kernel32
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Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
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False
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English (United States)

KERNELBASE.dll
C:\windows\syswow64\KERNELBASE.dll
Kernelbase
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Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
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False
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English (United States)

ADVAPI32.dll
C:\windows\syswow64\ADVAPI32.dll
advapi32.dll
advapi32.dll.mui
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Advanced Windows 32 Base API
Microsoft® Windows® Operating System
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False
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English (United States)

msvcrt.dll
C:\windows\syswow64\msvcrt.dll
msvcrt.dll
msvcrt.dll
7.0.7601.17744 (win7sp1_gdr.111215-1535)
Windows NT CRT DLL
Microsoft® Windows® Operating System
7.0.7601.17744
False
False

Hans_Nieuwenhuis · July 28, 2014, 8:07am

Hi Mike,

First, close eM Client. Make sure that emclient.exe is not running in your processes list. Best way to do this is to reboot your computer (assuming eM Client doesn’t start automatically when you start Windows).

Second, please copy all files in C:\Users\Mike G\AppData\Roaming\eM Client\ directory to another directory (in this way, you have a backup).

Third, if there is only a problem in C:\Users\Mike G\AppData\Roaming\eM Client\mail_fti.dat, then not all is lost. The ‘mail_fti’ file is the Full Text Index file used to find e-mails containing text.

Assuming you have done step 1 and 2 (so you have a backup of all your eM Client files), you can just delete this C:\Users\Mike G\AppData\Roaming\eM Client\mail_fti.dat file.

After deleting “mail_fti.dat”, start eM Client again.

If eM Client starts successfully now, it will make a new full text index file automatically.

Paul_Technical_Suppo · July 28, 2014, 10:58am

Hi Mike, I recommend using the above instructions, but make sure you have a complete backup of the database including the mail_fti.dat file.
What mail service are you using? I recommend updating to a more recent release of eM Client as well (http://www.emclient.com/dist/v6.0.20631/setup.msi).

Hope this helps, let us know if you have further issues, thank you,
Paul.

Mike_G · July 28, 2014, 3:18pm

Is there a way to do a manual backup of the database? ie. without having to open the program as it’s broke… The backup copy of the DB that I have is 2 weeks ago. For some reason, the system would always hangup (it’s a large DB as I have a ton of accounts and saved email) after the first backup I did. My install is pretty recent… as of 2 or 3 weeks ago.

Hans_Nieuwenhuis · July 28, 2014, 5:14pm

Hi Mike,

Yes, there is a way to do a manual backup of the database used by eM Client.

I’ve mentioned how to do that in my previous post.

Just copy the whole directory "C:\Users\Mike G\AppData\Roaming\eM Client" to another directory/hard disk.

Make sure you copy this directory when eM Client is NOT running.