Program freezes when clicking 'reply' or 'new'

eM Client has suddenly started crashing when clicking on ‘Reply’ or ‘New’. No mail window opens and the entire program freezes. Most odd. I have the latest version - 6.0.19861.0.

can you please download this utility (…) and run the program when the application freezes - while it’s still frozen.

It should generate a document into your documents folder, can you please send us this document to [email protected] ?

Thank you,

It’s stopped doing it now, but next time it happens I will use that utility. Many thanks.

When clicking ‘reply’ or ‘new’ a new e-mail window should be opened with an ‘Internet Explorer’ control inside…maybe something was wrong with Internet Explorer?