Problem in launching em Client

Crashing eM Client
1

Hi all
My computer shut down because of a power shortage, and I ended up cannot launching em Client… I get a message about something inconsistent.
Please see pictures attached in this link: https://www.dropbox.com/s/h5uauh967fq3eeg/Presentation1.pptx?dl=0

Your advice is greatly appreciated.

Thanks
Amir

2

Hello Amir,

I suppose you still can’t launch eM Client? If that is the case, that unfortunately means that your database has been corrupted and is no longer accessible for the application. You can restore access by setting up and a new database. Please turn eM Client off and delete the eM Client folder located in C:\Users\username\AppData\Roaming. The next time you start the application, it will start with a new database. Unfortunately, all your locally stored data will be lost. You can restore the data from a backup or set up the account again.

Regards,
Maurice