PRO License is suddenly a free License?

On 12/04/2019 I purchased a PRO License for version 7.
Today I was greeted that my License is a free License and I can only sync two of my mail accounts.
I tried than to deactivate and activate the License again, but still it is shown as a free license.

What can I do to get help resolving this issue?

2021-06-26 13_22_58-eM Client

Suggest to contact sales@emclient.com and advise the issue.

Thanks, I will try that!