Print an received mail

I cannot print a received email.
Result: only an empty sheet. Any suggestions?

domingo 28 abril 2024 :: 1159hrs (UTC +0100)

There could be any of a number of reasons so can you first detail what you do to print an email.
When you click print you should see a preview window with the email content shown on the right with a number of options available on the left.


¡Saludos desde Valencia la soleada en España!
¡Mis mejores deseos y mantente a salvo!

[email protected]

Hablo español, luego portugués, inglés, francés y alemán
con conocimiento de varios otros idiomas.

Thanks for your answer.
And yes, I see a print preview but without the email content.
However with the message: document cannot be loaded.